Concierge

Concierge Position

Role: Concierge

Reports To: Community Manager

Location: The Pointe at Bentonville

Hours: 2pm - 10pm 3 days during the week, 2pm - 10pm Saturdays, 4pm - 10pm Sundays

The Opportunity

Our Concierge employees are responsible for assisting residents, providing excellent service in the clubhouse, monitoring clubhouse activities, ensure residents follow established rules, address resident requests with tailored solutions and recommendations, offer information on local attractions such as shopping, dining, and recreation, help organize and assist with clubhouse activities, secure the clubhouse by locking doors at the end of operating hours, and perform general office duties as needed.

Candidate Profile

• Minimum of 2 years of customer service experience.
• Must present a neat and professional appearance.
• Strong multi-tasking and organizational skills.
• Dependable, trustworthy, and detail oriented.
• Flexible schedule availability, including evenings and weekends.
• Excellent communication skills.
• General computer proficiency and familiarity with basic office equipment.
• Basic office skills such as faxing, typing, and filing.

Benefits

• Competitive base salary and performance bonus.
• A robust package of health (medical (PPO), dental, vision), 401k matching, paid vacation suite benefits and employer-paid short & long-term disability, among other things.
• Educational assistance / reimbursement to support your drive to learn.
• 8 paid hours per year of volunteer time off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

Company Overview

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture.