Senior Instructional Design Project Manager, Frontline Management

Senior Instructional Design Project Manager, Frontline ComplianceThe American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!Job Description:The Senior Instructional Design Project Manager, Frontline Compliance is a hands-on, execution-focused role responsible for the design, development, review, maintenance, and compliance integrity of a large portfolio of compliance training courses.This role plays a critical part in protecting organizational reputation, maintaining regulatory credibility, and accelerating the delivery of high-quality, compliant learning products. The position ensures timely updates, efficient review cycles, and consistent alignment with regulatory requirements.Key Responsibilities:Frontline Compliance Review & MaintenanceCoordinate and execute annual compliance course reviews for approximately 130+ compliance-related coursesImplement content updates and maintenance fixes directly within courses using eLearning authoring tools (Storyline 360, Rise, Synthesia)Define schedules, track review cycles, document updates, and ensure on-time completion of compliance course updatesPartner with compliance SMEs and stakeholders to resolve issues efficientlyInstructional Design & Project ManagementManage instructional design projects for Frontline Compliance including design, development, revision, and maintenanceDevelop and maintain project plans, timelines, and tracking mechanismsProvide instructional design guidance to SMEs throughout design, development, and pilot phasesCreate product briefs, course descriptions, and supporting materials for marketing and delivery of Frontline coursesRisk Mitigation & Quality AssuranceEscalate compliance content issues for SME review to minimize regulatory and reputational riskServe as a frontline quality control checkpoint to ensure accuracy, consistency, and completeness of contentEnsure all changes are implemented correctly across impacted courses and platformsOperational Efficiency & Cost ManagementImprove turnaround times for course reviews, fixes, and releases with specific deadlines and guidance for each projectContribute to data-driven improvements through analysis of participation, performance, feedback on learner experience, and product effectivenessCollaboration & Continuous ImprovementCollaborate cross-functionally with Product, Marketing, Compliance, Publishing and Learning Technology teamsResearch and identify compliance changes and opportunities to enhance training products and processesRequired QualificationsBachelor's degree in business, instructional design, education, or a related field (or equivalent experience)6+ years of experience in instructional design, project management, or compliance trainingDemonstrated experience managing high-volume projects in a fast-paced, cross-functional environmentExperience working with compliance-driven content, regulatory requirements, or training programsProficiency with learning technologies (e.g., LMS platforms such as Docebo, Cornerstone, BenchPrep)Proficiency with rapid eLearning development tools (e.g., Storyline 360, Rise, Synthesia)Strong project management, organization, and time management skillsExcellent written, editing, and interpersonal communication skillsStrong analytical and problem-solving abilities with attention to detailPreferred QualificationsExperience in banking, financial services, or regulatory/compliance environments strongly preferredFamiliarity with financial regulations and periodic compliance review requirementsExperience collaborating with SMEs, instructional designers, and external vendorsAbility to thrive in an execution-focused role with high accountabilityTarget salary range for the role:$95,000.00 - $100,000.00Salary Band Range:$70,905.00 - $99,300.00 - $127,695.00American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.