Information and Analytics Manager

Position Summary Under the direction of the Director of Data Management, the Information and Analytics Manager plays a senior technical and management role for Prince William Water. The position is responsible for planning and administering company-wide systems integration, analytics and reporting, document management, and workflow automation initiatives including but not limited to the following: development of initiative strategy, identification and prioritization of projects, project planning, administration of department resources, continuous improvement of department processes and standards, and employee performance management. This position serves as a leader, project manager, and key team member in accomplishing Division of Data Management objectives. Demonstrates a commitment and supports a culture of diversity, equity and inclusion. Position Responsibilities / Essential Job Functions Responsible for the strategic direction, planning, development, and operation of Prince William Water systems integration, analytics and reporting, document management, and workflow automation initiatives. Develop and execution of the Information and Analytics Department strategy and program plans, in alignment with the vision and strategy of the Division of Data Management. Lead the collection of business requirements from all other Prince William Water divisions and align the Information and Analytics Department work products with the priorities of the Division of Data Management. Develop Information and Analytics Department tactical and operational plans and perform frequent planning adjustments to ensure alignment of Department initiatives with Prince William Water's needs. Develop and administer Information and Analytics Department policies, processes, standards, and Service Level Agreements. Lead the Information and Analytics team and manage applicable Department resources. Integrate Information and Analytics strategy plans with other related technology strategy plans across the Division of Data Management and the Division of Information Technology. Manage Information and Analytics stakeholders including gathering requirements and priorities, surveying satisfaction, and stakeholder adoption. Plan and administer vendor contracts and monitor performance. Selects, trains, and evaluates staff and takes appropriate actions to improve performance when necessary. Initiates actions regarding hiring, transfer, promotion, leave, performance, and other personnel actions. Direct and monitor the quality of work performed with the Information and Analytics Department. Prioritize tasks in a manner conducive to meeting divisional and organizational goals and objectives. Prepare and deliver briefings to senior management. May be deemed essential at any time. Perform other duties as assigned or required. Essential Skills and Experience Essential Competencies: Ability to communicate effectively, orally and in writing. Specifically, must be able to interpret and communicate technical information to a wide audience. Ability to plan and manage complex technology projects that span multiple departments and divisions from project identification through project closeout. Develop contract scopes of work and manage the schedule, budget, and delivery of Task Orders and/or Work Authorizations. Strong technical skills related to the management of systems integration, data analytics and reporting, document management, and workflow automation initiatives. Ability to execute cost/benefit analysis with consideration for the Total Cost of Ownership technology investments. Ability to define and plan the interdependencies of this position's work across customer, financial operations, and workforce functional areas. Ability to multi-task and problem-solve effectively under deadlines. Experience with reporting frameworks and document management systems. Minimum Education and Work Experience: Bachelor's degree in Computer Science, Data Science, Information Technology Technology Management, or a related field. At least six years of progressively responsible experience in the design, development, and operation of Information and Analytics Department initiatives. Or a combination of education and experience as described above. Required Licenses/Certifications and Other Special Requirements: None. Minimum Lead/Supervisory or Management Experience: At least three years of management responsibility, which includes supervision/management of others. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: The work is mostly sedentary with periods of light physical activity. Typical positions require workers to walk or stand for short periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and operate computer or typewriter keyboards. The work requires the ability to speak clearly and to see and hear clearly with or without correction. Subject to work beyond normal scheduled hours of work; to attend evening meetings and work sessions. Work Environment: Primary work is performed indoors in a standard office environment. The noise level in the work environment is usually moderate. Employees are subject to callback in emergencies on regular workdays, weekends, or holidays. The work is subject to inflexible deadlines. The employee is subject to work beyond the normal scheduled hours of work. Employees may be required to monitor and respond to cell phone and/or electronic communications during non-working hours including regular workdays, weekends, or holidays. The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications do not express absolute employment or promotional standards. They are general guidelines that should be considered along with the job-related selection or promotional criteria. #J-18808-Ljbffr Prince William County Service Authority