Room Attendant 13HR

GUEST ROOM ATTENDANT

About The Service Companies

The Service Companies (TSC) is the premier service provider to the hospitality gaming healthcare education and corporate catering industries. With over 2000 team members serving 750 locations across 39 states TSC is dedicated to delivering exceptional service quality and performance. As a privately owned company under TPG Twin Brook Capital Partners ownership TSC values a culture that empowers employee involvement and performance driven by The TSC Way. Were Partners in Excellence which means we are committed to achieving the highest quality standards and delivering exceptional experiences for our clients team members and the organization. The company operates through three separate business groups:

• Managed Services Turn-key Hospitality/Casino Housekeeping Stewarding Third Shift Cleaning Public Area Cleaning Laundry and Kitchen Cleaning
• Managed Services Staffing Hospitality Staffing for the Resort Casino & Event space.
• Specialty Services Window and Chandelier Cleaning Pressure Washing Pool Cleaning and Maintenance Exterior Building Cleaning

Position Overview:

The Guest Room Attendant is responsible for maintaining clean comfortable guest rooms and responding to guest requests and deliveries in a timely courteous manner. This is an excellent entry-level position: TSC welcomes applicants with no prior experience and provides full training and on-the-job coaching to help you succeed and grow.

Job Functions:

• Clean and service guest rooms to company and client standards (make beds change linens dust vacuum replenish amenities)
• Fulfill guest requests and deliver items to guest rooms promptly and courteously
• Operate cleaning equipment and use cleaning chemicals safely per SOPs
• Report maintenance issues lost & found items and guest requests to supervision
• Maintain carts supplies and linen inventory; return equipment to designated areas
• Follow safety sanitation and infection-control protocols at all times
• Represent TSC professionally when interacting with guests property staff and co-workers
• Work assigned shifts including weekends and holidays as required
• Participate in training coaching sessions and performance feedback to improve skills and service delivery

What We Offer (Training & Career Path)

• Experience preferred but not required we provide comprehensive hands-on training
• Clear advancement opportunities into lead or supervisory roles for motivated performers
• Ongoing skills training (guest service safety equipment use) and performance coaching

Job Requirements

• Must have a strong desire to satisfy guest needs in a fast-paced environment
• Physical stamina to stand for long periods walk moderate distances and perform repetitive tasks
• Ability to lift push and pull up to 50lbs of weight on a consistent basis
• Ability to bend stoop reach climb stairs and perform other routine physical activities
• Good verbal communication skills; pleasant and professional demeanor
• Must meet company and client appearance standards
• Ability to work with cleaning equipment and chemicals safely
• Ability to perform all duties with or without reasonable accommodation.

Skills & Abilities

• Reliable punctual and customer-service oriented
• Team player who follows instructions and safety procedures
• Detail-oriented and organized
• Comfortable with technology used for scheduling/clocking in (may vary by site).

Employee Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Short-Term Disability
• Long-Term Disability
• Life Insurance

#INDRecruitment

This list of essential functions other duties mental and physical demands requirements and any licenses are not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed as needed.

TSC is an Equal Opportunity Employer. TSC does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs.

Required Experience:

IC