MOTOR VEHICLE COMPLIANCE ANALYST 4

About This Job

The Office of Motor Vehicles (OMV) performs functions of the state relative to the examination and licensing of operators of motor vehicles, the suspension and revocation of such licenses, issuance of vehicle title and registration certificates, license plates for all motor vehicles operated upon the highways of the state, recordation of liens against vehicles, and the collection of sales/use tax and other appropriate fees, all in accordance with applicable laws.

OMV strives to serve the public in a professional, compassionate, and responsive manner while maintaining a high standard of quality and providing unparalleled service to both internal and external customers.

This position for a Motor Vehicle Compliance Analyst 4 serves within the CDL Help Desk Unit at the Headquarters location in Baton Rouge. Attention to detail, general writing and math skills, and willingness to work and communicate with a small group, as well as aiding other OMV offices or sections and the public, are key to success in this role. The Office of Motor Vehicles (OMV) will provide the highest quality service and protection to internal and external customers in an environment that views change as opportunity.

Minimum Qualifications

Possession of a high school diploma or equivalent plus three years of experience or training in any field. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will substitute for one year of the required experience. NECESSARY SPECIAL REQUIREMENT: May be required to possess a current Louisiana driver's license at the time of appointment.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties And Other Information

Job Duties:

Possess knowledge of specialized Office of Motor Vehicle operations

Receive and work help desk tickets from AAMVA for issues with Non-CDLIS pointers

Work a daily error report from AAMVA

Review and process reports timely for S2S weekly, including the Go Live Report for each jurisdiction

Review and process the licenses canceled out of state report monthly

Work CD31 report for S2S pointers to resolve missing/broken pointers

Provide support to field offices and other jurisdictions to review and resolve issues with S2S Verification Service

Code records appropriately when notified by other agencies

Know AAMVA publications and specifications

Compose and generate correspondence regarding the ability to reinstate driving and registering privileges using knowledge of Driver's License Laws and Federal Regulations

Use independent judgment in resolving problems and explaining options helpful to the applicant

Maintain the security of driving records according to the Federal Privacy Act

Read, comprehend, and interpret policies and procedures, manuals, laws, codes, and various documents

Maintain all material necessary for performance of office duties

Fully understand changes in law enacted by the legislature

Compile data and statistical information for written reports as directed

Train new employees as needed and veteran employees on updated functions as required

Perform other duties as assigned

Position-Specific Details:

Appointment Type: This posting may be used to fill a probational appointment or job appointment.

Career Progression: This position will be filled at the highest level of the career progression group for this job series.

Work Schedule: Monday Friday, 8:00 AM to 4:30 PM

Compensation: $32,781.00 Annually

This position is eligible for retention premium pay of up to $2.00 per hour.

Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Department of Public Safety ATTN: Human Resources/ Latedra Drummond P.O. BOX 66614 Baton Rouge, LA. 70896 Email: View email address on click.appcast.io

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave Up to six weeks paid parental leave More information can be found at

Holidays and Leave State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

*** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( ). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana ( ),
• Louisiana School Employees Retirement System ( ), among others