Patient Care Coordinator

Job Opportunity

For more than 30 years, Hearing Associates of Northern Virginia has provided personalized hearing healthcare to patients throughout McLean, VA, and the surrounding communities. They are seeking a friendly, organized, and patient-focused Patient Care Coordinator to support the daily operations of their busy practice. As the first point of contact for patients, you'll play an essential role in creating a welcoming experience while managing appointments, patient communication, and front office responsibilities that help the practice run smoothly. This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced medical environment, and takes pride in delivering outstanding customer service.

Responsibilities:

• Welcome patients and create a positive first impression during every visit.
• Answer incoming phone calls and respond to patient inquiries professionally and courteously.
• Schedule, confirm, and manage patient appointments to maintain an efficient provider schedule.
• Collect patient payments and assist with routine insurance and administrative tasks.
• Maintain accurate patient records and documentation.
• Communicate patient information promptly with providers and the clinical team.
• Support day-to-day front office operations and assist with additional administrative duties as needed.

Qualifications:

• Previous experience in a medical front office, patient care, or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills with great attention to detail.
• Comfortable using Microsoft Office and learning practice management software.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Positive, dependable, and team-oriented with a patient-first mindset.

Benefits:

• Health Insurance
• 401(k) with Employer Match
• Paid Time Off (PTO)
• Paid Holidays