Call Center Shift Supervisor: Lead Customer Care
The University of Kansas Health System
The University of Kansas Health System calls for a Call Center Shift Supervisor at Bell Hospital to oversee daily call center operations, coach staff, and ensure high-quality patient communication while coordinating with physicians and departments. Responsibilities include monitoring metrics, scheduling, reporting, handling escalations, ensuring rapid and professional responses, and providing training. Leadership in a fast-paced environment with a commitment to exceptional customer service and #J-18808-Ljbffr The University of Kansas Health System
Vacancy posted 1 day ago
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