Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative – State Farm Agent Team Member Full Time – Ann Arbor, MI Compensation: $45,000.00 – $65,000.00 per year Benefits Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Dental insurance Health insurance Vision insurance Role Description As a Customer Relations Representative with Aaron Richards – State Farm Agent, you will create exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Strong communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr