Director Risk Management
Avolta
Director Risk Management
Location: North America Support Center in Bethesda, Maryland
Purpose: The Director, Risk Management is responsible for North America's business insurance program, as well as maintaining and administering the standard Company Safety and Drug Free Work-Place programs throughout the organization. This position serves as a resource on safety, workplace hazards, workers' compensation, customer liability claims, property claims, and any other insurance matter; they also develop and provide field training on all aspects of safety, claims, compliance, and business insurance.
Essential Functions:
- Manages business insurance policies on behalf of the Company such as Workers' Compensation, Employer' Liability, General Liability, Automobile Liability, Excess Liability, Crime, Directors & Officers Liability, Employment Practices Liability; directs insurance broker activities regarding policy procurement, safety inspections, hazard identification/recommendation, state and regulatory filings, certificates of insurance, and carrier relations
- Participates in and provides corporate direction related to settlement negotiations on litigated or complex Workers' Compensation, Property, General Liability, and other claims; manages and provides direction and claim authority to Third Party Claims Administrators regarding claim investigation, reserves, and settlement evaluations
- Directs annual renewal activities including payroll data by state and job classification, sales estimates, liquor sales estimates, head count by state/location, Company sponsored transportation, property & business interruption values by location, new/closed location, fleet/vehicle information by location, pending employment related litigation
- Develops new and/or revises company safety policies based on emerging risks or deficient operating practices; collaborates with internal and external resources to develop and implement new safety programs and initiatives company-wide
- Facilitates regular claim reviews
- Provides training to the field on existing company safety program to promote policy compliance; administers the Drug Free Workplace program
- Fosters productive relationships and acts as a resource for critical incident crisis management
- Reviews RFPs as requested by Development, Legal or Operations for new contract language to ensure required coverage(s) comply with the current business insurance policies
- Explores various insurance markets that have the potential to protect Company assets and/or media or financial losses
Reporting Relationship: The Director of Risk Management reports to the Vice President of Loss Prevention & Risk Management
Major Interdependencies: Legal, People & Culture, Operations, Business Development
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 8 years: In a leadership role: Requires 3 years of experience leading a team of professionals engaged in developing and executing risk management programs In a technical role: Requires 8 years of experience engaged in developing and delivering risk management programs A bachelor's degree in a program related to the functional area can count for 2 of the eight-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
Specialized Training: Training that leads to expert knowledge of the advanced risk management techniques and strategies, including risk prevention, risk reduction, risk retention (self-insurance), and risk transfer (insurance policies, indemnity agreements) Knowledge of litigation procedures Knowledge of state and federal Worker's comp regulations and statutes
Specialized Skillset/Competencies/Traits: Advanced business acumen and also has the strategic mindset required to understand the long-term implications of risk management decisions and to advance the organization's goals Demonstrated history of anticipating the needs of the business and complex stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
Avalta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").
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