Field Service Technician

Field Service Technician

Best Equipment is a family-owned and operated environmental equipment dealership that provides premium equipment sales and service in industries such as garbage and recycling, sweeping, hydro excavation, sewer and underground operations. Serving municipalities and contractors across Indiana, Ohio, Kentucky, and Michigan. We pride ourselves on exceptional customer service, and our family values are at the heart of everything we do.

Benefits & Perks

• First-shift schedule with hours between 7:00 AM – 5:00 PM, plus overtime opportunities
• Steel toe boot reimbursement program up to $200 annually
• 10 paid holidays plus 3 weeks PTO in your first calendar year (2 weeks vacation + 1 week sick time)
• Company-provided field service truck
• Company-provided uniforms
• 401(k) with company match
• Competitive medical, dental, vision, and life insurance
• Competitive starting pay based on qualifications and experience

Summary of the Position

We are seeking a skilled Field Service Technician to cover the Northern Indiana territory. This is a road-based position that involves traveling to customer sites to perform equipment repairs and maintenance. In this role, you will perform repair and maintenance on municipal and contractor environmental equipment. The ideal candidate will have strong mechanical aptitude, troubleshooting skills, and the ability to work independently while maintaining high standards of quality and safety.

Key Responsibilities

Advanced Diagnostics and Troubleshooting:

• Diagnose mechanical, hydraulic, and electrical issues
• Utilize diagnostic tools, schematics, and technical manuals
• Identify root causes and recommend repairs

Complex Repairs and Maintenance:

• Perform advanced repairs and preventative maintenance
• Repair or replace major equipment components
• Complete welding and fabrication tasks as needed

Quality Control and Documentation:

• Ensure repairs meet quality and safety standards
• Inspect completed work and identify additional issues
• Document repairs, parts used, and labor hours

Customer Interaction:

• Communicate repair findings and recommendations professionally
• Maintain positive and professional customer interactions

Qualifications

• Strong mechanical aptitude with the ability to work independently and solve problems effectively
• Experience with heavy equipment repair, welding, and fabrication preferred
• Knowledge of pneumatic, hydraulic, and 12-volt electrical systems
• Ability to read and interpret wiring schematics and electrical diagrams
• Strong attention to detail and commitment to high-quality work

Physical Demands and Work Environment:

To be successful in this role, you may need to lift up to 50 pounds, stand, walk, bend, stoop, kneel, crouch, crawl, and climb ladders or equipment. Vision and hearing must be sufficient to identify equipment issues and ensure safety. The position involves exposure to loud noise, odors, dust, heat, cold, and vibration. You may have to tolerate temperature fluctuations and work in various weather conditions.