Guest Experience Lead (GEL)

Guest Experience Lead

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

Crew minimum wage hourly starting rate plus cash incentives

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly pay with optional direct deposit

Medical, dental, and vision benefits*

And much, much more!

*Available to full time employees in select locations.

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!

This role is vital to the guest experience because you'll:

Lead the experience: Check in with guests and make sure they are enjoying themselves

Be the solution: Handle guest concerns and provide resolve to their satisfaction

Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

A humble and hospitable demeanor;

Passion for helping and serving others (customers and fellow team members);

A desire to learn and grow; and

The ability to communicate effectively and anticipate customer needs