Lead Product Designer

Lead Product Designer At Atlassian, Design is all about creating clarity, connection, and joy in how teams experience our products. We're building unified experiences that feel seamless across every tool—so customers can stay in flow and unlock the full power of our platform. We put AI at the center of our approach, designing interactions that feel intuitive, helpful, and human. If you care about thoughtful, systems-minded design that helps teams do great work—we'd love to meet you. The Usage-Based Pricing & Monetization team sits right at the engine room of Atlassian's next generation of growth! We design the foundational experiences that make usage-based pricing—from autonomous AI agents and cloud compute to automated workflows and developer tools—feel predictable, transparent, and completely effortless for admins and teams worldwide. The Opportunity: Designing the Frontier of AI Monetization How do you build trust and value when software stops being just a seat license and becomes intelligent, autonomous AI running workflows in the background? As our Lead Product Designer, you won't just be polishing UI widgets—you will be charting unexplored territory in SaaS monetization and AI economics. The entire software industry is evolving from static subscriptions to dynamic, consumption-driven models, and you will lead the charge in defining what that feels like for millions of users. You'll tackle fascinating, high-impact design challenges: How do enterprise leaders budget, forecast, and distribute AI usage across thousands of employees so teams can innovate freely without fear of surprise bills? How do we make real-time consumption data (from background AI tasks to high-volume automated processes) feel intuitive, delightful, and actionable? How do we design intelligent guardrails that prevent accidental overages while upholding complete transparency and customer control? If you love untangling massive systemic puzzles, turning complex data streams into elegant mental models, and shaping the commercial backbone of a global platform, this is the playground for you. Responsibilities Define the multi-year experience strategy for usage controls, budget management, and consumption analytics across our central administration and billing consoles. Architect frameworks for how businesses monitor, allocate, and purchase AI capabilities alongside core platform features across products like Jira and Confluence. Design end-to-end user journeys for usage forecasting, threshold alerts, budget partitioning between departments, add-on purchasing, and automated usage guardrails. Partner closely with Product Management, Engineering, and Analytics leads, ensuring a cohesive experience whether an admin is setting company-wide policies or an end user is triggering an AI workflow. Set the benchmark for complex interaction design, partnering with our Design Systems team to create modern data visualization patterns, real-time telemetry dashboards, and predictive forecasting tools. Champion design excellence across our platform design teams, mentoring senior designers, leading constructive design critiques, and elevating our shared craft. Minimum Qualifications 8+ years of experience designing complex, high-impact digital products, enterprise SaaS platforms, developer tools, financial tools, or data-dense web applications. Proven ability to break down deep technical, financial, or algorithmic complexities into clear, intuitive, and human-centered user experiences. Demonstrated track record of leading ambiguous platform or zero-to-one initiatives, building strong partnerships with Product and Engineering leadership. Strong execution across user research, information architecture, interaction design, prototyping, and scalable design systems. Case studies showcasing deep systems thinking, multi-state workflows, edge-case management, and measurable user/business impact. Preferred Qualifications Experience designing usage-based pricing, cloud cost management, fintech, resource quota systems, or enterprise governance platforms. Deep curiosity or hands-on experience designing for AI interaction models, autonomous agents, and consumption/token-based mechanics. Expertise in data visualization, real-time analytics, and trend/forecasting interfaces. Experience thriving in a distributed, global team across multiple time zones. Trello