Juice Barista - HEIMAT LA

Juice Barista

As one of the primary point of contact for guest interactions in the Living Room, the Juice Barista is responsible for selling, preparing, and serving beverages using their knowledge, hospitality, and service skills. Must be pleasant, conscientious, and professional with excellent knowledge of beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

General Expectations

• Act with integrity, honesty and knowledge that promote the culture, values of Heimat Restaurant (the "Company").
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
• Maintains clean and organized work stations that are cohesive with the restaurant's philosophy, culture and standards of excellence.
• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
• Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.

Essential Job Functions

• Understand and perform job duties to the expectations of the Company and the restaurant Service, Food, Beverage and Wine manuals.
• Perform all side work applicable to assigned station.
• Participate in Pre-Shift meetings and learn new menu items.
• Welcome all guests and ensure guests receive responsive, professional and gracious service at all times.
• Answer any questions about the menu, specific food items, the beverage list or any other inquiries the guest may have.
• Liaise with other staff and management to ensure communication at all times about wants and needs of guests.
• Understand the order taken and any changes in the menu, dietary restrictions, food allergies, etc.
• Makes sure that the guest's check is accurate and presented promptly with a "thank you". Ensures that change or charge slip is returned to the guest in a timely manner.
• Ensure that all food and products are consistently prepared and served according to the restaurant's standards.
• Maintain a clean, safe environment all times in the Living Room and all service stations.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.

Required Qualifications

• 1-3 years of Barista or similar experience. Knowledge of service and food and beverage.
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• High school or equivalent education required.
• Applicants must possess a strong dedication toward learning and motivation to progress in a fine dining environment.
• Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform and tools.
• Responsive to constructive feedback from Chefs, Managers or staff.

All employees must maintain a neat, clean and well-groomed appearance per the company standards outlined in the Service Manual.

Ability to communicate effectively with management, guests and staff.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by restaurant environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the restaurant on a timely basis.
• Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, visual acuity, listening and hearing ability.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

While performing the duties of this job, the Server is regularly required to stand, walk, sit, talk or hear. Frequently required to use hands and arms to finger, handle, reach or feel objects, tools or controls. Server is occasionally required to stoop, kneel, crouch or crawl. The Server must be able to lift and/or move up to 30 lbs., be able to work in a standing position for long periods of time and able to safely lift and easily maneuver plates, cases of water, chairs and dining room tables.