Customer Service Representative

JOB DETAILS

Join the Soapy Joe's Team: Launch Your Career in Customer Service!

Pay Rate: $19.00 per hour

Ready to Shine? Grow Your Future at Soapy Joe's!

At Soapy Joe's, we do more than wash cars - we create memorable experiences and build a community that shines. We're looking for friendly, motivated Customer Service Representatives (CSRs) excited to deliver outstanding service, drive membership sales, and be part of a company that values career growth.

Joining Soapy Joe's isn't just a job - it's a pathway to opportunity. Many of our CSRs go on to become Managers in Training and Site Leaders!

Why You'll Love Working with Us:

1. Grow with Us: We promote from within - many of our leaders started as CSRs!
2. Flexible Scheduling: Enjoy a work schedule that fits your life.
3. Positive Culture: Be part of a supportive team where your energy and efforts are recognized.
4. Community Focused: Work for a company that cares about people, the environment, and giving back.

What You'll Do:

1. Create Exceptional Experiences: Greet every customer with a smile and deliver the "WOW" factor.
2. Drive Membership Sales: Share the benefits of Soapy Joe's memberships with confidence and enthusiasm.
3. Keep It Moving: Help keep our lines moving quickly and efficiently by mastering our Express Pay Terminals (XPTs) and DRB systems.
4. Stay Show-Ready: Represent Soapy Joe's with professionalism, a positive attitude, and an eye for detail.
5. Learn and Grow: Participate in training programs and sharpen your skills for future career opportunities.

Education, Skills, and Physical Requirements:

1. High school diploma or GED equivalent desired.
2. Positive attitude and strong teamwork skills required.
3. Willingness to work a flexible schedule, including nights and weekends.
4. Ability to communicate effectively in English with customers, coworkers, and supervisors is required to perform the essential functions of this position. This role requires frequent verbal communication with customers, team members, and management, including receiving and providing customer service, operational, and safety-related instructions.
5. Ability to move about and operate handheld technology and equipment.
6. Ability to ascend/descend ladders, crouch, crawl, lift up to 50 lbs., and twist or turn when needed.
7. Able to work outdoors year-round in conditions including sun, rain, wind, and heat.
8. Must be able to perform the essential functions of the role with or without reasonable accommodation.

Join a team that's as committed to your growth as you are. Apply today and start building your future with Soapy Joe's!

Applicants who require a reasonable accommodation to participate in the application or hiring process should contact Human Resources (View email address on click.appcast.io). Soapy Joe's is committed to providing reasonable accommodations in accordance with applicable federal, state, and local laws.