Administrative Assistant

Job Description

Job Description

We are looking for an Administrative Assistant to support insurance operations in Mason, Ohio through a Long-term Contract assignment. This position contributes to licensing, underwriting, policy reporting, and general administrative coordination, helping the team maintain accurate records and meet compliance expectations. The ideal candidate is organized, detail-oriented, and comfortable managing data, documentation, and office support tasks in a structured environment.

Responsibilities:
• Build working knowledge of travel insurance programs, policy distribution practices, and approved reference materials to assist with daily administrative support.
• Help maintain documentation related to retailer compliance by tracking certifications, reporting obligations, training records, and established operating procedures.
• Review client-facing websites and materials to identify basic compliance issues connected to travel and damage protection offerings.
• Support underwriting activities by preparing reports, organizing product information, and using internal systems to assist with coverage-related documentation.
• Compile monthly bordereaux, premium reporting details, and other recurring records with a high degree of accuracy.
• Process policy and endorsement information through internal and external platforms to support timely surplus lines reporting and tax-related submissions.
• Coordinate with accounting on payments and supporting records tied to underwriting, reporting activities, and compliance administration.
• Perform data entry, maintain organized files, answer inbound calls, and provide general office assistance for department managers and related teams.• Experience providing administrative support in an office or operations environment.
• Strong data entry skills with careful attention to accuracy and detail.
• Ability to manage multiple tasks, follow defined procedures, and meet recurring deadlines.
• Comfortable answering inbound calls and handling routine administrative office responsibilities.
• Proficiency using software applications and learning proprietary systems quickly.
• Strong written and verbal communication skills for working across internal departments.
• Ability to organize documents, maintain records, and support reporting processes effectively.