General Manager

DESCRIPTION

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!

Benefits of working for a Dunkin' franchisee:

• Competitive wages - upto $75,000 - based on level of experience
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

REQUIREMENTS

• Able to perform all responsibilities of restaurant team members.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
• Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
• Review guest feedback results and implement action plans to drive improvement.
• Communicate restaurant priorities, goals and results to restaurant team members
• Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following brand standards and systems.
• Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
• Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues
• Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
• Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
• Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.