Retail Sales Specialist - Shokz Headphones

Job Description

As a Retail Sales Specialist representing Shokz headphones at Best Buy, you’ll engage with customers to understand their needs and recommend solutions, driving satisfaction and meeting business goals. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self‑guided learning, so you’re always ready to showcase the latest Shokz products.

What you’ll do

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Use skills learned from training to provide excellent customer experiences and educate other sales floor employees
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long‑term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization
• Ability to work successfully as part of a team
• Must be at least 18 years old

Preferred qualifications

• Prior experience serving as a specialist in premium, luxury or complex technology solutions
• 1 year of experience working with consumer electronics

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full‑time or part‑time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Job ID: 1050155BR

Brand: Best Buy

Job Category: Retail Group

Contract Type: Regular

Salary: 15.00

Salary: 18.00

Location State: Texas

Location ZIP: 78526‑4125

BestBuy offers a range of benefits to support your overall well‑being, as outlined in the Benefits Guide. Eligibility may vary.