Customer Planning Manager

Responsibilities Develop forecast expectations with Customer Executives and accurately input into our forecasting tool (Navigator/O9). Development and evaluation of value‑added activity beyond Kroger's core Sales Plan in collaboration with the Customer Leads. Conduct all quantitative pre and post promotion performance analysis. Utilize trade management tools including but not limited to Navigator/O9, Margin Miner, QLIK and syndicated data (Circana) to understand Customer performance. Work with Customer Executives and Order Specialists on a weekly basis to plan volume orders for key events. Ensure weekly calendars are accurate and communicated accordingly. Continuously adjust Navigator/O9 plans, driven by customer, Customer Executive, trends, forecast accuracy, strategy/guardrail change and/or course correction. Development of executive level PowerPoint Presentations and presenting performance and trade plans in review meetings. Effective management of Trade metrics (Trade/Unit and Trade Rate) and management of ROI. Ability to achieve specific objectives/outcomes and set/meet key initiatives. Ability to collaborate with internal co‑workers to fulfill deliverables/commitments. Manage multiple projects simultaneously. Self‑Starter / Work in a proactive and aggressive manner (Empowered to Make Decisions). Adapts approach and attitude in real time, according to the changing demands of different situations. Holds self and others accountable to meet commitments. Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Qualifications Minimum of 5 years in either Sales Management, Customer Accounts, Price Management, Trade Planning, Revenue Growth Management or other relevant experience. Strong analytical, verbal and written communication skills. Demonstrate a passion to achieve results and work well with others in cross‑functional teams against team‑oriented goals. Computer skills and high proficiency in Excel with proficiency in PowerPoint and Word is required; proficiency with Margin Miner, Navigator/O9 or other Trade Planning Management tools is a plus. Knowledge of syndicated data like Circana and the ability to analyze data and trends is a plus. Travel is required - 10% or less. #J-18808-Ljbffr