ERP Administrator

Job Description

Job Description

We are looking for a Vena Administrator to support and enhance a Vena-based planning and reporting environment for a non-profit organization in New York, New York. This Contract position will focus on platform administration, model maintenance, and system reliability while working closely with Finance, Accounting, FP& A, IT, and business users to ensure Vena is reliable, secure, performant, and aligned with business planning, budgeting, forecasting, reporting, and analysis requirements. The Vena Administrator will be responsible for the administration, configuration, maintenance, and ongoing support of the Vena Solutions platform. The Vena Administrator will manage Vena models, templates, workflows, users, security, integrations, and reporting structures while supporting continuous improvement of the platform

Responsibilities:

• Oversee day-to-day administration of the Vena platform within the Finance department, including access controls, security groups, role assignments, workflow settings, and core system configuration.

• Coordinate updates across Vena environments by managing releases, configuration adjustments, and platform upgrades with appropriate testing and control.

• Maintain and improve application components such as templates, input forms, reports, dashboards, and underlying planning models to support business operations.

• Track platform health by reviewing usage trends, monitoring capacity, and identifying performance issues before they affect users.

• Investigate and resolve problems related to applications, workflows, models, and system connectivity, escalating complex matters to vendor support and internal technical teams when needed.

• Build, update, and refine organizational models and dimensions within Vena to ensure accurate alignment with planning and reporting needs.

• Manage hierarchies, attributes, business rules, and model structures that support financial and operational data across actuals, budgets, forecasts, and plans.

• Develop and maintain calculations, allocations, validation logic, and other configuration elements that improve accuracy, consistency, and usability.

• Support structural changes involving accounts, departments, entities, locations, projects, and related dimensions while keeping models organized and efficient.

• Hands-on experience administering Vena, ideally including user security, workflows, and configuration management.

• Practical knowledge of accounting software systems and financial planning or reporting processes.

• Experience improving database or model performance through optimization of structures, calculations, and related components.

• Ability to diagnose system issues, evaluate root causes, and coordinate resolution with technical teams and external support partners.

• Strong background in documenting processes, system configurations, and support procedures with clear and accurate software documentation.

• Familiarity with maintaining multidimensional models, hierarchies, attributes, and business rules in a planning or reporting environment.

• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a contract-based role.