Member Enrollment Manager for Commercial and Individual Plans

Role Description

The Enrollment Manager plans, directs, and implements processes related to all enrollment activities, including but not limited to:

• Web, paper, electronic enrollment
• Group set up processes

Accountable for:

• Daily work flow
• Staff development
• Quality control and quality assurance activities for the team

Qualifications

• Bachelor’s degree preferred
• Applicants without a Bachelor's Degree must sign a Bachelor's Degree Agreement to obtain it within 5 years of hire

Requirements

• 3 years related experience in Healthcare or Information System Support (REQUIRED)
• Knowledge of 834 eligibility file highly preferred
• Enrollment Reconciliation and discrepancy resolution experience preferred
• Health Plan enrollment experience preferred
• Experience with Salesforce, QNXT or any claims platform preferred

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met