Senior Business Process Analyst

Job Title

This role will provide support for organization change by defining needs, recommending solutions and supporting project management activities for initiatives. Manage project elements of the business case, eliciting requirements, requirements analysis, communication, testing and training. Facilitate development and implementation of strategic and support plans. Facilitate request for proposal (RFP) activities to deliver functional requirements, vendor scorecards, criteria and scoring results, demo scenarios and scoring results. Facilitate the creation and use of measurement activities required to report on project effectiveness, return on investment (ROI) and other success metrics. Lead the collection and delivery of requirements, business/use cases, documentation, and test plans, cases, scripts, management and approval. Support the execution of process improvement initiatives, creating process flow charts, value stream mapping and related documentation. Collaborate with stakeholders and project team members to improve the quality of project and program delivery. Assist in the project documentation management based on the needs of each project. Assist in the education and promotion of related methodologies and processes to stakeholders across the institute. Perform on-going learning and training related to business analysis, project management and stakeholder activities.

Required Skills & Experience:

• Five (5) years of business analysis experience.
• Advanced knowledge of Business Analysis Body of Knowledge guidelines (BABOK).
• Advanced proficiency in business analysis techniques and principles.
• Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, presentation and diagramming software (Word, Excel, PowerPoint, Visio).
• Intermediate knowledge of Project Management Body of Knowledge guidelines (PMBOK).
• Intermediate knowledge of change management principles.
• Intermediate knowledge of healthcare / research operations and systems.
• Intermediate knowledge of risk management principles.

Preferred Skills & Experience:

• Seven (7) years of business analysis experience overseeing medium-to-large complex projects with increasing responsibilities.
• Three (3) years of project management experience in small-to-medium initiatives.
• Three (3) years of experience in a healthcare, research, or academic related environment.

Required Education:

• Bachelor's degree.

Preferred Education:

• Advanced degree in healthcare, healthcare IT, business administration, management or related field.

Required Certifications & Licensure:

N/A

Preferred Certifications & Licensure:

• Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA), PMI Professional in Business Analysis (PMI-PBA), Project Management Professional (PMP), Certified associate in project management (CAPM), ASQ Six Sigma Green Belt (CSSGB) or Black Belt (CSSGB)

Certifications:

• Level 2A