Team Member

Team Member - Customer Service & Wash Operations As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience. Responsibilities Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign‑ups, changes, and account management. Follow company policies related to pricing and discounts. Wash Station Service: Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues. Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment. General Duties: Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations. About Take 5 Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first – both our team members and our customers. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us – we’re ready to invest in your success. #J-18808-Ljbffr