Ground Network Operations Agent - Night Shift

Ground Network Operations Agent - Night Shift

Ground Network Operations Agents support the execution of the GNS by managing nightly truck operations and managing the GNS shipments through the network.

Duties and Responsibilities

• Create operating records for scheduled and ad hoc truck routes in Expeditors' systems.
• Coordinate the recovery of cargo from CFS facilities or 3rd party locations for induction into the Ground Network.
• Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.
• Manage system updates.
• Receive and inspect network inbound and transfer freight as needed.
• Identify potential operational delays and capacity constraints in the ground network.
• Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.
• Record system delays and perform root analysis as necessary.
• Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring work flows.
• Ensure service provider equipment is in place at regional branches to facilitate operations.
• Perform service provider reviews and update CRM as necessary.

Hours: Sunday - Tuesday, Friday -Saturday 16:00 -23:59 (Off Wednesday/Thursday)

Qualifications

• 2+ years transportation, local PU/D, distribution, or related logistics experience preferred.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Strong facilitation and problem resolution
• Strong organizational skills, ability to juggle multiple priorities effectively.
• Attention to detail and an ability to follow through with tasks.
• Drive for continuous improvements. Assist management in highlighting value of the relationship to the service provider as well as our branch.
• Salary:$46,000 - $50,000

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus