Shift Supervisor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing, and following up of all activities Effectively communicate information both to and from store management and crews Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience Maintain customer/patient confidentiality Merchandise/Presentation Price merchandise Stock shelves Execute the display, sign and inventory of weekly, promotional, and seasonal merchandise Execute the display and maintenance of off-shelf merchandise Reset departments following POGs Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication and supervision skills. Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues. Preferred Qualifications Experience as a retail supervisor. Education High School Diploma or equivalent preferred but not required. Compensation and Hours Anticipated weekly hours: 32 Time type: Full time Pay range: $19.26 – $19.26 per hour Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr