Install Warranty Technician

Install Warranty Technician

HVAC Installation Warranty Technician Air Experts Heating, Cooling and Plumbing Raleigh, NC

At Air Experts, we've been proudly serving the Triangle since 1986and we're just getting started. We've been voted Best Place to Work in Raleigh for the last three years thanks to our supportive, team-first culture and our commitment to doing the job right the first time. What you do here matters!

Competitive Pay $55k-$80k per year

Paid Weekly on Friday

Ongoing training

Company Vehicle w/ Gas Card

Company Phone, Tablet, and Hotspot

Medical Insurance 2 plans to choose from

HSA with Company Contribution

Dental Insurance 100% Company Paid

$25,000 Life & $25,000 AD&D - 100% Company Paid

Long Term Disability 100% Company Paid

Short Term Disability

Vision Insurance - 100% Company Paid

Additional voluntary life insurance available up to $300,000 with a guaranteed $100,000

Critical Illness & Accident Insurance

401K

401K Match

Company Profit Sharing

Paid Training + EPA and NATE Certifications if you don't already have them.

Paid Time Off

Paid Holidays

Employee Referral Program

Generous Employee Discounts on anything we offer

Company Uniform

Year-round work (There's no "slow" season for us)

Continuous coaching and growth opportunity (we believe in promoting from within!)

A positive, team-oriented culture where your contributions matter

We're looking for a skilled and dependable HVAC Installation Warranty Technician to join our team. In this role, you'll perform inspections, troubleshoot newly installed systems, and complete warranty repairs to ensure systems are operating as expected and customers are completely satisfied with their experience. This is a critical role that bridges installation quality and long-term customer trust.

Perform post-installation inspections and quality checks on HVAC systems

Troubleshoot and resolve issues covered under warranty, including equipment and workmanship-related problems

Accurately diagnose system performance issues related to airflow, refrigerant charge, electrical components, and controls

Communicate clearly and professionally with homeowners, explaining findings and next steps

Document service details and warranty work in a timely and thorough manner

Collaborate with install teams, service managers, and customer service reps to resolve customer concerns

Ensure all work complies with local codes and company safety standards

EPA 608 Certification (Type II or Universal) required

2+ years of HVAC installation or service experience

Strong diagnostic and problem-solving skills

Excellent communication and customer service skills

Valid driver's license with a clean driving record

Ability to lift up to 50 lbs, climb ladders, and work in crawl spaces or attics

NATE certification or other HVAC credentials

Familiarity with HVAC warranty processes and documentation

Experience working with high-efficiency equipment and zoning systems

Join a team where your skills are valued and your voice matters. If you take pride in your work and enjoy solving problems while helping people stay comfortable in their homes, we'd love to hear from you.

Apply today to start your next chapter with Air Experts.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.