Shared Services Operations Specialist

Job Description

Job Description

Adecco is assisting a local client recruiting for an Shared Services Operations Specialist position in Springfield, OH. This is an excellent opportunity to join a winning culture and get your foot in the door with a reputable company that promotes professional development, values accuracy and customer commitment, and offers a collaborative environment. If you are interested and you meet the qualifications listed below, apply now!

Ideal Candidates:

• Works efficiently in client and company proprietary applications. Demonstrates solid technical knowledge and quality performance and meets behavioral expectations: attendance, teamwork, and organizational contributions.
  

Responsibilities for the Shared Services Ops Specialist includes but not limited to:

• Follows standard procedural guidelines for performing/completing assigned tasks.

• Responsible for logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.

• Provides assistance and back up as needed to meet client requirements and SLA’s.

• Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.

• Makes appropriate telephone calls to resolve issue.

• Handles other duties/projects based on business needs; assignments may be made with short notice and last for an indefinite period of time..

Qualifications:

• High School Diploma or equivalent and 1+ year of relevant customer service based clerical work experience.

• Demonstrated computer skills, with experience using Microsoft Office software programs/Windows 365.

• Strong attention to detail.

• Ability to work in a team environment.

• Strong written and verbal communication skills.

• Ability to work overtime is required based on business needs.

• Ability to work under immediate supervision.

What’s in this position for you?

• Pay: $19.00 / Hr

• Contract Temp - 3 mos.

• ONSITE - Springfield, OH

• M-F 7 a.m. - 3:30 p.m. ET

• Weekly paycheck

• Dedicated Onboarding Specialist & Recruiter

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Shared Services Ops Specialist role is being recruited for by one of our Virtual Delivery Team and not your local Branch. For instant consideration for this position and other opportunities with Adecco in Springfield, OH apply today!

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.