SaaS Customer Support Analyst - First Contact Expert
Full-time
Actionstep
Actionstep is seeking a Customer Support Analyst to join our fast-growing support team. You will be the first contact for users of our CRM platform, resolving issues and documenting knowledge for others.
With a focus on customer satisfaction, you will manage tickets, perform screen shares, chats and emails, and collaborate across the Support and Product teams. This role primarily covers Pacific and Mountain business hours.
#J-18808-LjbffrVacancy posted more than 2 months ago
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