Permit Coordination Specialist

Join One of Georgia's Most Innovative Municipalities

The City of Sandy Springs is seeking a knowledgeable, customer-focused professional to serve as a Permit Coordination Specialist (PCS) within our Community Development Department. This highly visible role is critical to the City's development process and serves as both the first and final point of contact for many customers navigating permitting, plan review, and project completion.

As a Permit Coordination Specialist, you will act as a trusted guide throughout the permitting lifecyclehelping applicants understand requirements, coordinating plan reviews, facilitating communication among stakeholders, and ensuring projects move efficiently from submission to approval. This position is ideal for individuals with experience in permitting, construction, drafting, architecture, engineering, or development services who enjoy solving problems, working with technical documents, and delivering exceptional customer service.

What You'll Do

Customer Service & Permit Coordination

• Serve as the primary point of contact for permit applicants, contractors, design professionals, developers, and property owners.
• Guide customers through the permitting process from initial application through project completion.
• Provide in-person assistance during regular business hours and support customers via phone and email.
• Answer permit-related inquiries and help resolve application issues efficiently and professionally.

Plan Review Coordination

• Review permit submissions for completeness and readiness for review.
• Route and assign construction plans and site development documents through permitting software systems including EnerGov/Build Sandy Springs and Bluebeam Studio.
• Coordinate reviews across multiple City departments and divisions.
• Monitor permit workflows and help ensure applications move through review stages in a timely manner.

Technical Review Support

• Read and interpret construction drawings, building plans, plats, site plans, and related technical documents.
• Verify permit package requirements and identify missing or incomplete information.
• Facilitate communication between applicants and technical reviewers.

Project Completion & Documentation

• Process approved plans and prepare permits for issuance.
• Issue Certificates of Occupancy (CO), Temporary Certificates of Occupancy (TCO), Certificates of Completion (CC), and related documentation.
• Maintain accurate records and ensure documentation is properly organized and retained.

Minimum Qualifications:

• High School or GED or equivalent
• A minimum of two (2) years of relevant experience in permitting, construction, development services, plan review coordination, or closely related field; three (3) years preferred.
• ICC Permit Technician Certification preferred at the time of hire. If not currently certified, certification must be obtained within twelve (12) months of hire.

• Experience in at least one of the following roles is required: Permit Technician, Permit Review Coordinator, Architectural Specifier, Contractor, Drafter, Plan Reviewer, or Construction Administrator, or a closely related role.

• Demonstrated ability to identify, read, and interpret construction documents.

Preferred Qualifications:

• A degree in Public Administration, Business Administration, Communication, Construction Management, or closely related field is preferred and may receive special consideration.
• ICC Permit Technician Certification preferred at the time of hire.
• Experience in municipal government, permitting, development services, or a related regulatory environment preferred.
• Experience with electronic permitting, plan review, or workflow management systems preferred.

Knowledge, Skills & Abilities

Successful candidates will possess:

• Exceptional customer service and relationship-building skills.
• Strong understanding of permitting and development review processes.
• Ability to read and interpret construction drawings, site plans, and permit applications.
• Excellent verbal and written communication skills.
• Strong attention to detail, accuracy, and follow-through.
• Ability to prioritize workload and manage multiple projects simultaneously.
• Experience working with permitting software and document management systems.
• Ability to work independently while collaborating effectively with internal and external stakeholders.
• Strong organizational and recordkeeping skills.

Why Join the City of Sandy Springs?

Perks & Benefits

• Three competitive medical plan options for you and your family, along with dental and vision coverage
• 10 paid holidays per year, plus 1 floating holiday
• Accrued paid vacation and sick leave
• City-paid life and AD&D insurance, short-term disability, and long-term disability
• A City-paid Employee Assistance Program (EAP)
• A robust retirement savings program: the City contributes 12% of your base salary to a 401(a) plan and matches up to 5% of your contributions to a 457(b) plan
• Tuition reimbursement up to $5,250 per year after one year of service toward a relevant degree
• Identity Theft Insurance
• Access to an on-site gym
• FirstNet (AT&T) Phone Discount

About Sandy Springs

Sandy Springs is Georgia's sixth-largest city, with nearly 110,000 residents and a thriving business community. Known for its small-town charm, strong public safety, and exceptional quality of life, Sandy Springs consistently ranks among the best places to raise a family. As Georgia's most diverse city, it offers top-rated schools, world-class healthcare, miles of parks and riverfront recreation, and a vibrant dining and retail sceneall just minutes from the heart of metro Atlanta.

The City of Sandy Springs is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Due to the number of job applications received, we are unable to accept phone calls or emails regarding the status of applications. Each applicant will receive notification at the time of applying and when a hiring decision has been made.

Monday - Friday, 7:30 AM - 4:30 PM