Security Operations Manager

Security Operations ManagerThis is a newly created position due to expansion of our IT Security team, that will report directly to the CISO, where you will have a couple direct reports to start, with a growing team over time. This is a hands-on team management position, that will be managing Network Security, Firewalls, Anti-Virus, MFA, DLP, SIEM, Vulnerability Management and Cloud Access Security Broker (CASB). From a technology perspective, we are a Microsoft and Cisco shop, using other security tools outside of these partners.What You'll Be DoingDeploy and support security operations tools, processes and procedures to ensure the continuous delivery of a secure computing environment across the enterprise.Manage network based security components including firewalls and Secure Access Secure Edge solutions.Lead/participate in security incident management, as necessary.Lead the Security Operations team ensuring the development of team work plans, assigning tasks and projects to team members, managing team work flow and tracking over-all project status and goal achievement.Manage the recruitment, hiring, development and performance oversight of Security Operations team members.Manage the teams' change and problem resolution activities with an emphasis on timely delivery / resolution.Provide continuous improvement through methods such as root cause analysis to improve efficiencies and resolve problems.Partner with other teams to evolve policies and procedures in response to changing business, industry and organizational needs.Manage inventories and manage and/or provide input to annual budget.Develop and propose technical solutions and other materials to various teams within the organization.Communicate and collaborate effectively with peers, management, vendors, and other stakeholders to meet goals.Draft and implement critical processes and procedures based on industry best practices. Define, document and measure attainment of service level objectives. Drive the documentation of processes and procedures.Provide support afterhours, when necessary, and respond to afterhours requests via Blackberry.Personally execute hands-on project / process steps relating to the implementation and ongoing administration of the security infrastructure.Skills We're Seeking5+ years of experience with IT Security OperationsThe more experience with our relevant areas the better: Network Security, Firewalls, Anti-Virus, MFA, DLP, SIEM, Vulnerability Management and Cloud Access Security Broker (CASB).3+ years of experience with team management/lead experienceMust have experience managing direct reportsNice To HavesExperience working with Azure cloud securityExperience with Cisco network securityExperience with Directory Services such as Entra, Active Directory, LDAP, or Okta Universal DirectoryExperience with Privileged Access Management (PAM) solutionsCISSP Certification or other relevant security certificationsBachelor's Degree or Master's Degree in an IT or Security related field