Client Services Representative

Insight Global

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Insight Global Position : Client Services Representative Duration: Permanent Location: Dallas, TX 75261 (ONSITE every day, 8-5 or 9-6) Phone screen with TA Assessment Onsite final Desired Skills and Experience:

2 years of experience within a call center environment
Email and chat-based customer communication
High school diploma

Plusses: Day to Day: A large company headquartered in Dallas is looking for a Client Services Representative to sit on-site 5 days a week. Listed below are some of the day-to-day tasks you will be completing. Client Interaction: Handle incoming calls, emails, and chat inquiries professionally, ensuring exceptional customer experiences. Data Management: Document all communications and payment information accurately in the client database, paying meticulous attention to detail. Problem-Solving: Resolve client concerns promptly, ensuring timely follow-up and complete resolution. Payment Processing: Process and record payments with precision, adhering to company protocols. Relationship Building: Engage clients through open and interactive communication, fostering trust and long-term relationships. Order Management: Efficiently manage client catalog orders and incoming auction bids. Customer Satisfaction: Maintain high standards for client satisfaction by providing accurate, clear, and complete information. Seniority level Associate Employment type Full-time Job function Customer Service and Administrative Industries Retail Luxury Goods and Jewelry Retail Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Client Services Representative jobs in Dallas, TX . #J-18808-Ljbffr Insight Global

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Vacancy posted 2 days ago

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