Talent Coordinator

Why Join MassMutual Great Lakes At MassMutual Great Lakes, you're not just stepping into a role - you're joining a firm committed to helping advisors thrive so they can make a meaningful impact in the lives of their clients and our communities. This role blends recruiting operations, onboarding, and training coordination. The Talent Operations & Onboarding Specialist will manage candidate experiences from first contact to full integration, support training programs, and provide seamless coordination between recruiting, contracting/licensing, compliance, and development functions. Success in this role requires exceptional organization, people skills, and the ability to balance detail-oriented processes with a high-touch candidate and new hire experience. Key Responsibilities * Manage the end-to-end recruitment coordination process including scheduling interviews, facilitating assessments, maintaining communication timelines, and ensuring a professional candidate journey * Support recruitment marketing initiatives such as career fairs, candidate campaigns, and social media presence * Contribute to pipeline development through "keep-in-touch" strategies with future-fit candidates * Partner with compliance, licensing, and IT teams to ensure timely onboarding and technology setup for new hires * Manage and monitor progress of advisor education with Kaplan and other training resources * Create personalized welcome packages and provide concierge-style support during the first week of employment * Develop and manage onboarding roadmaps, including 30/60/90-day check-ins and integration milestones * Coordinate and manage logistics for training programs such as Impact Academy and Skill Builder * Collaborate with development managers to schedule weekly, monthly, and annual training activities * Maintain accurate recruiting data in ATS/CRM systems (JobScore preferred) and generate candidate funnel reports for leadership * Support leadership with insights on recruiting effectiveness and process improvements * Execute recruiting events and culture initiatives, translating ideas into action and consistent implementation * Weekly and ongoing coordination with Director of Recruiting and Career Development to ensure seamless process and tracking of candidates * Coordinate with other key leaders and their staff to align calendars for recruiting efforts * Oversee the coordination of efforts of the Transition Team for EXP books of business Qualifications * Understanding of recruiting coordination processes and ATS/CRM systems (JobScore preferred) * Knowledge of onboarding best practices and training program logistics * Familiarity with compliance requirements in financial services, including contracting, licensing, and registration * Experience with data reporting and tools used to track recruiting and onboarding effectiveness * Exposure to financial services or insurance industry preferred * Strong organizational and project management skills with the ability to manage multiple priorities * Excellent written and verbal communication skills for both candidate and internal interactions * Ability to handle confidential information with discretion and sound judgment * Strong relationship-building skills to collaborate effectively across multiple teams * Attention to detail, resilience, adaptability, and initiative in fast-paced environments * Comfort with reporting, technology systems, and cross-functional coordination What Success Looks Like: * Candidates experience a smooth, professional, and engaging recruiting journey from first touch to onboarding * New hires integrate quickly, meeting compliance and training milestones while feeling supported by structured roadmaps and mentorship * Training programs are delivered seamlessly, with logistics and communications executed effectively * Recruiting leadership receives accurate reports and insights into candidate pipeline activity and recruiting effectiveness * Executives and hiring leaders experience reliable coordination, process efficiency, and improved outcomes in advisor team growth * The firm benefits from strengthened retention and a culture of excellence through exceptional recruiting, onboarding, and training experiences Compensation and Benefits Our competitive compensation and comprehensive benefits are designed to support your lifestyle, health, and future. * Income range $50,000 - $60,000 based on experience * Comprehensive benefits package, including Medical, Dental, and Vision Insurance. * Paid Time Off: 15 days per year. * Life and Disability Plans (optional). * 401(k) with up to a 4% match #LI-MMGL1 #LI-GM1