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Director of Premium Service Desk & Client Experience

Toptal

Toptal is looking for a senior leader to architect and scale a next-generation Service Desk/Client Service Center. This fully remote role emphasizes redefining support delivery into a high-touch, client-centric model. Candidates must have 8-12+ years of experience in IT support, along with a Bachelor’s degree and proven success in transforming service functions. The position offers a competitive salary, discretionary bonuses, and comprehensive benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr Toptal

Vacancy posted 4 days ago
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