Parts Representative

Job Description

Job Description

The Opportunity

As a Parts Specialist in the heart of the "Salad Bowl of the World," you will be on the front lines providing critical parts and service solutions that keep our local and national customers moving. Whether you are supporting retail customers or providing parts to other Truck and Trailer professional installers, you will leverage your technical knowledge to expedite repairs performed by Golden State Truck & Trailer Repair technicians or others as needed. 

Key Responsibilities

• Expert Customer Support: Promptly greet retail, resale, and walk-in customers; assist them in selecting the correct parts or merchandise; provide expert quotes; and research OEM and compatible parts via phone, digital catalogs, and network.
• Inventory & Operations: Maintain optimal stock levels, perform inventory cycle counts, process and manage freight costs, and accurately manage transactions and process returns or warranty credits.
• Technical Services: Inspect parts for quality and correctness; operate specialized equipment, such as brake lathes or charging system testers (where local laws allow); and assist with on-site equipment inspections.
• Strategic Growth: Proactively recommend premium products and tailored parts packages; work closely with Service Managers to resolve customer issues swiftly.

Required Skills & Qualifications

• Experience: 2 years of related experience in Trucks and Trailers or heavy equipment parts (equivalent combinations of education and training are considered).
• Language Skills:   Fluency in Spanish is highly desired, given the demographic and workforce needs of the Salinas Valley.
• Technical Knowledge: Familiarity with parts cataloging, alphanumeric sequence matching, and truck & trailer or agricultural service standards.
• Physical Capabilities: Ability to stand for long periods and lift/move heavy equipment weighing up to 50–70 pounds regularly.
• Driving Record: A valid driver's license and a clean driving record are essential for occasional parts delivery.

Why Join Us in 2026?

• Compensation: Competitive wages starting near the state average of $24.00 / hour , with premium rates available for experienced specialists.
• Growth Potential: Strategic opportunities for advancement into management or outside sales roles.
• Robust Benefits: Comprehensive medical, dental, and vision insurance; 401(k) with employer contributions. 

\nCompany Description

At Golden State Truck and Trailer Repair Inc. (GSTTR), we know all about trucks and trailers. We solve problems to expedite the repairs for your trucks, trailers and equipment. Getting your equipment back on the road is our specialty. We are a family-owned and operated corporation that has been serving our loyal customers since 2007.

As a family-owned and operated company, we place a high value on providing superb customer service. You can bring your truck or trailer in for routine maintenance or a unexpected repair. We are here to address your equipment's needs.

Company Description

At Golden State Truck and Trailer Repair Inc. (GSTTR), we know all about trucks and trailers. We solve problems to expedite the repairs for your trucks, trailers and equipment. Getting your equipment back on the road is our specialty. We are a family-owned and operated corporation that has been serving our loyal customers since 2007.\r\n\r\nAs a family-owned and operated company, we place a high value on providing superb customer service. You can bring your truck or trailer in for routine maintenance or a unexpected repair. We are here to address your equipment's needs.