Client Care Coordinator

Client Care Professional At SYNERGY HomeCare, we are more than just a caregiving agency – we are a family. We are committed to providing exceptional, compassionate care that enhances the well‑being of our clients and their loved ones. We are seeking dedicated and professional Client Care Professionals to join our team. This is a versatile, on‑call role combining Home Health Aide (HHA) responsibilities with office‑based support. The ideal candidate is an experienced HHA who is passionate about improving healthcare quality for patients and families. If you are compassionate, adaptable, and eager to make a difference, we encourage you to become part of our SYNERGY HomeCare family. Why Join SYNERGY HomeCare? Competitive Compensation – Based on experience and qualifications Career Growth Opportunities – Professional development & leadership roles Employee Recognition Program – Celebrating outstanding performance Referral Bonus Program – Get rewarded for bringing great talent to our team Ongoing Training & Professional Development – Online Learning Management System Supportive Team Culture – Be part of a mission‑driven, compassionate workplace Key Responsibilities: As a Client Care Professional you will have a dual role, you will play a vital role in providing hands‑on client care and assisting with office support. Your duties include: Client Care Responsibilities: Assist clients with Activities of Daily Living (ADLs) – grooming, bathing, dressing, mobility, toileting, and personal care. Provide companionship and emotional support – initiate conversations to create a positive, uplifting environment. Support daily living tasks – carrying and unpacking groceries, offering directions, and assisting with household needs. Observe and report any changes in a client’s condition or need for additional care Respond quickly to emergency situations – be on‑call for urgent support or new client starts. Work collaboratively with community staff – maintain positive relationships with caregivers and clients' families. Office & Administrative Support: Answer phone calls and assist with scheduling, coordination, and communication Scan, organize, and file client and caregiver documents (paper & digital) Relay messages between caregivers, clients, and external healthcare providers Help coordinate internal communications – ensure seamless service delivery Travel between locations as needed – support new case assignments and urgent needs Serve as a mentor to new HHAs and PCAs – provide guidance, encouragement, and training Promote professional growth and caregiving excellence – lead by example and uphold high care standards Ideal Candidate Qualifications: Valid & Current New Jersey Home Health Aide (HHA) Certification (Required) Preferred: 2+ years of experience as an HHA (Not Required, But a Plus) Valid CPR or Basic Life Support (BLS) Certification Strong observational skills and attention to detail Excellent communication & interpersonal skills – ability to build strong relationships with clients, families, and team members Self‑starter who can work independently and take initiative Fluency in English (verbal & written) – must understand and document care plans accurately Experience with dementia, Alzheimer’s, Parkinson’s, diabetes, and stroke care is a plus Basic math skills – ability to calculate simple measurements and money transactions Valid driver’s license & reliable transportation – must be prepared to travel for client care and office support Job Type: Full‑Time If you would like to join our outstanding team at SYNERGY HomeCare, apply today! #J-18808-Ljbffr