Director, Go-To-Market (GTM)

ABOUT US

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.

Based in Manhattan, we’re building an in‑person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.

Come join us as we create a category‑defining company, and follow Regal's company page on LinkedIn to stay up‑to‑date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

• Partnered with enterprise brands like Google, AAA, Ro, Coursera
• Raised $82M (top tier investors including Emergence & Homebrew)
• Completed 500M+ calls
• Driven $7B revenue for customers
• Scaled to $##M ARR
• Built amazing NYC (Midtown) in office culture

ABOUT THE ROLE

We are seeking a Director or Senior Director, Go‑To‑Market (GTM) to drive the growth and success of our AI Agents. Reporting directly to the CEO, you will work on GTM and product‑related projects to help achieve our ambitious goals.

As the Director, GTM, you’ll take ownership of some of the most critical GTM initiatives to drive AI adoption with new customers and key product initiatives to help product ensure AI Agents deliver for our customers.

This role is for someone who doesn’t know the meaning of "not my problem" and loves blending technical understanding with GTM thinking. It’s a unique opportunity to work with founders at the forefront of AI innovation and shape the future of AI‑powered communication. Whether you are a former CS undergrad who went into business or an MBA graduate with technical chops, this is your opportunity to lead from the front.

RESPONSIBILITIES

• Own projects to drive revenue for the AI Agents product line
• Drive AI adoption across key customers
• Partner with go‑to‑market and customer success teams to ensure AI agents deliver measurable value
• Collaborate with engineering and product teams to develop and scale AI capabilities
• Work closely with our Forward‑Deployed Engineering team to ensure the successful onboarding, implementation, and ongoing performance of AI Agents for new and existing customers
• Identify and prioritize market opportunities to expand AI Agent applications
• Manage key GenAI vendor relationships and stay updated on industry advancements
• Provide data‑driven insights & reports for leadership, clients, and the board
• Contribute to Regal's overall strategic direction as a key leadership team member

ABOUT YOU

• 7-15+ years of experience
• Proven track record of scaling from 0 to 1. Ability to focus on the right problems and execute rapidly
• Technical understanding of how to build products with knowledge of GenAI and AI Agent technologies, particularly in customer communication (CS background a plus)
• Data‑driven with strong analytical skills (Excel, SQL, and data visualization tools)
• Exceptional organizational skills with the ability to manage complex initiatives
• Strong written and oral communicator
• Track record of relentless ownership with examples where you ran through walls and delivered amazing results

BENEFITS/PERKS

• We care about your health!
• Medical, Dental, and Vision plans - 80% covered by the company
• Flexible PTO & 11 paid holidays/year
• Subsidized ClassPass membership
• We care about future you!
• 401k Plan
• Paid parental leave
• Pre‑tax commuter benefits
• We care about connection!
• In‑office breakfast and snacks daily
• Happy hours, team outings, & annual off‑sites
• Complete laptop workstation
• & more to come!

POSITION LOCATION & OFFICE DETAILS

This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F.

• If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.