Hospice Clinical Team Assistant

Clinical Records Manager

Join a hospice team that truly puts people first. At Queen City Hospice, we're proud to be Ohio-made and deeply rooted in the communities we serve. Every decision we make is centered around one thing: providing exceptional, compassionate care to patients and their families. As a locally focused team, we understand the needs of Central Ohio residents—and we're committed to supporting them with dignity, comfort, and respect. We believe the best care honors each patient's wishes. That's why we empower our team to help patients remain wherever they call home throughout their journey. To make this possible, we invest just as much in our staff as we do in our patients. With low caseloads, no on-call requirements, and a culture built on support and flexibility, we ensure our employees can thrive while making a meaningful impact. Come be part of the fastest-growing hospice care provider in the Midwest and build a career you can feel proud of.

Schedule Monday–Friday, 8:00 a.m.–5:00 p.m.

Why you'll love working here:

• A positive, collaborative culture where your work truly matters
• Comprehensive medical, dental, and vision benefits starting the first of the month
• 401(k) with a generous company match
• Robust PTO accruals and paid holidays
• Tuition reimbursement to support your growth
• Employee referral bonuses
• Merit-based pay increases
• Exclusive employee discount programs

What you'll do as the clinical records manager, you will play a key role in ensuring our documentation processes are accurate, compliant, and secure. Your responsibilities will include:

• Overseeing all daily clinical records operations and implementing policies
• Ensuring compliance with state, federal, and regulatory documentation standards
• Serving as a knowledgeable resource for staff regarding documentation requirements
• Protecting patient confidentiality through strong record-control procedures
• Managing the release of records to authorized parties
• Completing administrative record audits after patient discharge
• Supervising and supporting clerical team members

What we're looking for:

• 3+ years of experience in clinical records management (hospice experience preferred)
• LVN/LPN license preferred but not required
• Strong information systems knowledge
• Proven ability to lead and support clerical staff
• Excellent communication and interpersonal skills
• Highly organized, adaptable, and able to work independently

If you're passionate about meaningful work and want to join a team that values compassion, integrity, and balance, we'd love to meet you. This is your opportunity to grow your career while making a difference every day.