Assistant Manager Coffee Shop

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Tuition assistance

Vision insurance

Position Overview

Supporting one of the largest QSR brands, the Assistant Restaurant Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the Store/Restaurant Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

Why join us?

Opportunity to grow into a Store/Restaurant Manager role

Hands-on leadership experience in a fast-paced environment

Direct impact on team success and guest experience

Generous discounts on food/coffee

Key Responsibilities

Team Leadership

Assist with recruiting, hiring, and training team members

Lead by example and work alongside the team during shifts

Provide coaching and feedback to support team development and a positive team culture

Hold team members accountable for performance and behavior

Operations & Guest Experience

Create a guest-first culture and lead by example to deliver excellent service

Maintain brand standards, cleanliness, and food safety

Address guest feedback and support service improvements

Business & Financial Performance

Support sales growth through execution of promotions and initiatives

Help manage labor, food costs, and cash handling

Track performance and assist in achieving business goals

Administrative & Operational Support

Assist with scheduling, payroll, inventory, and ordering

Complete basic reporting and administrative tasks

Support and step in for the Store/Restaurant Manager as needed

What We’re Looking For

Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)

Strong communication and teamwork skills with a demonstrated understanding of confidentiality

Ability to work in a fast-paced, hands-on role

Basic math, problem-solving, and computer skills

High school diploma (or equivalent)

ServSafe Certification (preferred)

What to Expect

Flexible schedule (including early mornings, weekends, holidays)

On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)

Fast-paced, team-oriented environment