IT Service Desk Lead
$65k - $80kPIPESTONE
Job DescriptionJob DescriptionIT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on Experience)Are you an experienced IT professional who enjoys solving complex technical challenges while leading and mentoring a team? PIPESTONE is looking for an IT Service Desk Lead to oversee daily help desk operations, support escalated technical issues, and help drive exceptional service for our internal customers.What You'll DoLead, coach, and develop Help Desk team membersManage ticket queues, workload distribution, and service qualityServe as the escalation point for complex Tier 2 and Tier 3 technical issuesTroubleshoot hardware, software, networking, Microsoft 365, Active Directory/Entra ID, Teams, Outlook, and moreCollaborate with infrastructure, security, and application teams to resolve challenging issuesImprove IT support processes, documentation, and knowledge base resourcesMonitor service metrics and identify opportunities to enhance efficiency and customer satisfactionDeliver outstanding support and communication to employees across the organizationWhat We're Looking For3+ years of IT support experience, including Tier 2 and Tier 3 troubleshootingPrevious leadership, supervisory, or team management experience within IT supportStrong customer service mindset and problem-solving skillsExperience with ticketing/IT service management platformsProficiency supporting Microsoft environments, including Windows, Microsoft 365, Active Directory/Entra ID, Teams, and OutlookPreferred QualificationsExperience leading a Help Desk, Service Desk, or Desktop Support teamKnowledge of endpoint management, device imaging, software deployment, and user provisioningBenefitsPaid Single Health Insurance (Family Plans Available)Dental, Vision, Life & Disability InsurancePTO + Paid HolidaysRetirement PlanJoin a company that values innovation, teamwork, and delivering exceptional technology support. If you're ready to lead by example and make a meaningful impact, we'd love to hear from you!#PIPESTONE #NowHiring #ITJobs #ServiceDeskLead #HelpDeskLead #InformationTechnology #TechCareers #MinnesotaJobs #SouthDakotaJobs #LeadershipOpportunity #HiringNow #hc256527
$43 - $71 per hour
...increases according to years of applicable experience. Union Position: No Department DetailsDesign, deliver, manage, and improve IT services as part of Sanford Technology Solutions - Service Management Office. Service management includes all the activities involved in...SuggestedFull timeWork at officeImmediate startShift workDay shiftSanford Health
Sioux Falls, SD3 days ago- ...Job Title - Level 1 IT Helpdesk Technician Experience - 1 - 3 years Skills - Windows... ..., BMC Remedy, Technical Support, Help Desk Support, Basic Networking Location - Sioux... ...satisfaction is achieved. Maintain service records and technical documentation. Ensure...SuggestedFull timeWork at office
Coforge
Sioux Falls, SD1 day ago $56k - $82k
Ready for your next move? Kohls is seeking a Scrum Master to drive results in Sioux Falls, SD. This role blends $56,000 - $82,000 pay with the autonomy to shape Initiative work and a team that grows together. Key Responsibilities Steer Kohls's Accountability roadmap...SuggestedRemote workDay shiftEnergy Innovation: Policy and Technology LLC
Sioux Falls, SD1 day ago$20 - $26 per hour
...Description TAK Broadband is a leading end-to-end U.S. fiber broadband network construction... ...opportunities. TAK offers comprehensive service solutions, from construction to drops to... ...technicians. We are seeking an IT Help Desk Technician to join our team in Sioux...SuggestedHourly payWeekly payFull timeFor contractorsTAK Broadband
Sioux Falls, SD4 days ago- ...Share Share Email Post Share IT Support Specialist Why Work at the Washington Pavilion? At the Washington... ...and digital signage. Working closely with the IT team and Managed Service Provider (MSP), this role supports daily operations, technology...SuggestedTemporary workCasual workAfternoon shift
Washington Pavilion
Sioux Falls, SD1 day ago - ...Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted... ...operations and watch floors; mix of help desk and user support, network and systems administration... ...clearance eligibility, and Navy needs; in service conversion opportunities for qualified...ApprenticeshipWorldwideShift work
US Navy
Sioux Falls, SD4 days ago $162k - $184.5k
...creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector... ...Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and...Full timeContract workShift workWorld Wide Technology
Sioux Falls, SD22 hours ago- ...South Dakota. Position Summary The Help Desk Specialist provides first-level technical... ...receiving, troubleshooting, and resolving service desk calls and issues. This role partners... ...assists with building and maintaining the IT knowledge base. The Help Desk Specialist is...Temporary workWork experience placementWork at office
- ...in similar role preferred but not required Must be available for varying shifts depending on customers’ needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug...Local areaShift work
- ...Lead the engineers. Challenge the architecture. Build software that has to work. Relocation provided! We’re hiring a Software Engineering Director in Sioux Falls, SD for a role with real technical depth and the opportunity to shape the team, technology, and engineering...Full timeRelocation
L.V. Enterprises
Sioux Falls, SD3 days ago - Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping...Full time
- Winner Regional Health is seeking an IT Coordinator to troubleshoot and repair PCs, printers, and related equipment, interfacing with Sanford One Chart and Point Click Care. The role requires coordinating with multiple departments and managing Microsoft participation agreements...
$137.48k - $210.8k
...the design process as needed.Monitor the demand for engineering services, and participate in planning processes to ensure adequate resources... ...technical profession.Provide technical leadership and direction.Lead team to evaluate, review, and design new or enhanced products....Temporary workFlexible hoursCNH Industrial
Sioux Falls, SD4 days ago- ...a Software Development Manager, you will lead and develop a team responsible for the design... ...Quality Assurance, Data Engineering, and IT leadership to deliver scalable, reliable,... ...applications, digital experience platforms, and self-service solutions. Regardless of assignment,...
- ...proactively Facilitate Client & Team Communication Serve as a key point of contact for execution-related client communication Lead, arrange, and attend internal and client meetings Support Account Executives in prepping for client meetings by summarizing...Full timeTemporary workWork at office
KeyMedia Solutions
Sioux Falls, SD5 days ago - ...and training opportunities. Responsible for reviewing and maintaining KPIs for your club. Support the development of your team by leading meetings, setting goals, and completing performance evaluations. Partner with the Lead Manager or Regional Manager to ensure club success...
- ...professional competencies through ongoing learning and training. Contribute to a culture of teamwork, accountability, and exceptional service. Qualifications Required High school diploma or equivalent. Strong interpersonal and communication skills. Ability to work...Work at officeMonday to Friday
Ophthalmology LTD
Sioux Falls, SD12 hours ago - The Holganix team is looking for a Direct Sales Manager, also known to us as a Soil Health Specialist, to empower growers with regenerative agriculture solutions that improve soil vitality, increase yields, and reduce input dependency. At Holganix, we revolutionize the...Full time
Action Placements
Sioux Falls, SD23 hours ago - ...Manage your own book of business through virtual appointments - Use our proven internal blueprint and warm leads—NO COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set and achieve aggressive personal and team goals. Use...Full time
Globe Life: Moore Organizations
Sioux Falls, SD4 days ago - About this position About Us: Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging...Daily paidContract workFor subcontractorRelocationRelocation package
Divcon Controls
Sioux Falls, SD1 day ago - About Us Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies...Daily paidContract workTemporary workFor subcontractorRelocationRelocation packageFlexible hours
DivCon LLC
Sioux Falls, SD1 day ago $5,000 per month
...position might be a great fit for you! You Belong at Lutheran Social Services. We believe every child deserves to grow up in a safe, loving,... ...information on routine matters or pressing concerns. Front desk work such as answers incoming telephone calls, scheduling client...Full timeWork at officeRelocation packageMonday to FridayAfternoon shiftLSS of South Dakota
Sioux Falls, SD5 days ago$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Sioux Falls, SD3 days ago- ...previous office/administrative experience? Plus, good customer service skills and can speak professionally to customers? Office... ...Periodically be asked to assist the crews in the field (it's fun to get away from the desk once in a while, right?) This will not happen often. But...Work at office
Mustang Disaster CleanUp
Sioux Falls, SD1 day ago - ...welcoming environment. Coordinate meeting rooms, office vendors, service providers, maintenance, and facility needs. Manage office... ...inventory of company technology equipment and coordinate with outside IT personnel as needed. Specialty Project Coordination & CRM Management...For subcontractorWork at office
Deffenbaugh Homes
Sioux Falls, SD1 day ago $55k - $60k
...job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive... ...'ll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to...Full timeWork at officeFlexible hoursAspen Dental
Sioux Falls, SD1 day ago- ...literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored coverage recommendations... ...internal systems and support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first ◾Participate in...Full time
Globe Life: Moore Organizations
Sioux Falls, SD5 days ago - ...scheduling (average 25 hours per week)* Opportunities to earn commission and performance-based incentives * Valuable sales and customer service experience * A supportive team environment with growth opportunities * The opportunity to turn a part-time job into a long-term...Extra incomeFull timePart timeLocal areaWork from homeFlexible hoursAfternoon shiftWeekday work
Prime Communications
Sioux Falls, SD3 days ago - Steffen Truck Equipment is seeking an Office Manager at our Sioux City IA location. Our company is a fast paced, exciting, and growing company. This is an excellent opportunity for a qualified candidate. Daily Responsibilities: Enter daily customer payments into the accounting...Daily paidTemporary workWork at office
- Looking for an exciting career? Let's talk. Join Our Epic Team Epicosity, a full-service marketing agency located in Sioux Falls, SD, is looking to hire a Office Manager At Epicosity, we're a full-service advertising agency that guides our clients and staff on a journey...Work at office
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