Luxury Quality Program Lead
Richemont North America Inc.
Richemont America’s Client Relations Center (CRC) seeks a Quality Program Specialist to design, implement, and oversee COPC-aligned quality programs that elevate client interactions across voice, email, chat, and digital channels. You will analyze performance trends, lead Quality Review Meetings with senior management, and maintain SOPs for COPC audits while supporting Knowledge Management and Training. A Bachelor’s degree and 2+ years in a related environment are preferred. #J-18808-Ljbffr Richemont
Vacancy posted 2 days ago
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Hudson and Associates, LLC
Dallas, TXmore than 2 months ago
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