Relationship Manager

CSG Relationship Manager - AVP

Citi's Commercial Banking division is looking for a driven and commercially minded Relationship Manager to grow and manage a portfolio of commercial clients, delivering tailored financial solutions across a network that spans markets worldwide. In this AVP-level role, you will serve as the primary point of contact for clients, working at the intersection of business development, credit management, and cross-border advisory. Your ability to build lasting client relationships and navigate complex financial opportunities will directly shape the performance of the team and the clients we serve.

Responsibilities

• Develop and deepen relationships with commercial banking clients by proactively identifying their evolving financial needs and delivering timely, relevant solutions that strengthen portfolio performance.
• Act as the primary client contact, coordinating across internal teams to resolve service issues and ensure a seamless, end-to-end client experience.
• Partner with product specialists and subject matter experts to structure innovative, customized financial solutions tailored to each client's unique requirements.
• Identify and pursue cross-sell opportunities across Citi's product suite to grow wallet share and deepen existing client relationships.
• Lead the preparation and oversight of new transaction submissions and annual credit reviews, managing the full credit origination process through to approval.
• Serve as a first line of defense on credit risk, actively monitoring client accounts, applying early warning detection practices, and maintaining rigorous compliance with KYC and regulatory requirements.
• Support senior relationship managers in prospecting new clients, structuring deals that balance risk and return, and sharing timely market intelligence to maximize client value.

Required Qualifications & Skills

• 5 to 8 years of experience in commercial banking, relationship management, or a closely related financial services role.
• Solid grounding in banking, investment and cash management products, with a demonstrated ability to deliver customized solutions to commercial banking clients.
• Core credit competency, including experience managing the credit origination process, maintaining credit documentation, and monitoring accounts through their lifecycle.
• Advanced knowledge of accounting principles, financial modelling, and financial statement analysis, applied to real client situations.
• Ability to identify emerging client risks early, with demonstrated early warning detection capabilities.
• Sharp business development instincts, with a proactive approach to uncovering new opportunities within an existing client base and a track record of closing deals.
• Bachelor's degree or equivalent professional experience.

Beneficial Skills & Qualifications

• Experience working on cross-border transactions or managing clients with international operations, with an appreciation for the cultural and commercial nuances that complex global mandates require.
• Comfort navigating ambiguous or multi-stakeholder situations, balancing competing priorities across clients, products, and risk functions.
• Enthusiasm for digital tools and data-driven insights, with the ability to adapt quickly as client needs and market conditions evolve.

What We Offer

• Exposure to complex, cross-border client mandates that span industries, geographies, and financial products, giving you breadth of experience that is difficult to find elsewhere.
• A hybrid working model with three days in the office and two days working remotely, designed to support both collaboration and flexibility.
• Access to structured learning and development programmes that support your growth as a relationship manager and credit professional.
• The opportunity to work alongside experienced senior bankers and product specialists, building your expertise through collaboration on sophisticated deals.
• A performance-driven environment where your client outcomes and commercial contributions are recognised and rewarded.
• Wellbeing and financial benefits aligned to your location, supporting long-term personal and professional stability.

Apply now to bring your commercial banking expertise to a global team where your client relationships and cross-border thinking will make a measurable difference.