Body Shop Estimator

Job Opportunity At Champaign Collision CenterChampaign Collision Center is part of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 55 dealerships, 67 automotive franchises selling and servicing 25 brands throughout 7 states.Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to create remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do.Bring your talent to the Champaign Collision Center. Our opportunities for personal and professional growth and development are outstanding.ResponsibilitiesGreet customers promptly with a smileObtain customer and vehicle informationClearly report all vehicle symptoms and damage as described by the customerPrepare a complete and accurate estimate of cost for labor and partsEstablish a follow up time (under promise, over deliver)Monitor the progress of each vehicle throughout the day, and updating customers appropriatelyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersQualificationsValues – integrity, team player, driveCharacteristics – results oriented, competitive, optimisticEffective communication -- in person, over the phone, via emailAbility to learn and follow service processAbility to learn and utilize service tools/softwareOrganizational skillsTime management skillsBenefitsHealth: Comprehensive Medical Plan, Dental Plan, & Vision Plan401K - eligible after one yearVacation time, generally ranging from one week up to three weeks per year based on time of employmentLife InsuranceDisability - both Short Term and Long TermEmployee discounts on New and Used vehiclesFlex Spending available