FLOOR SUPERVISOR

Floor Supervisor

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Key Responsibilities:

• To ensure and provide an excellent level of customer service in the store
• To ensure the team possesses good product knowledge and is aware of the key performance indicators
• To be familiar with and offer services according to the needs of customers in order to maximize sales
• To organize and distribute tasks and positions to each member of the team
• To ensure that sales targets are implemented, achieved and exceeded in store
• To maintain the image of the store in order to make it attractive and commercial
• To know and apply the visual merchandising standards of the brand and of the season.
• To participate in updating the Merchandising and Rotation schedules

Requirements:

• Prior experience in retail sales is preferred
• Must be a sales-driven, goal-oriented individual
• Passion for customer service, styling, and product
• Flexible availability, including weekends and holidays
• Must have a positive, high-energy, friendly, outgoing, and engaging personality.
• Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
• Strong time management and communication skills
• Ability to manage multiple and competing work priorities, demands, and changes

What makes us special?

• As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.