Social Media Community Manager at Duolingo New York, NY

About the Mission Our mission at Duolingo is to develop the best education in the world and make it universally available. It is a big mission, and that’s where you come in. At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds while doing work that is both meaningful and fun. Role Overview We are seeking a Social Community Manager to help engage with Duolingo’s social media community. With a large presence on YouTube Shorts, TikTok, and Instagram Reels, we need someone who can speak the internet language of our learners and craft community content that engages, entertains, and encourages. You will be a core member of our growing marketing team, live on the For You Page, and find opportunities to connect with our users and inspire user-generated content. Responsibilities Own the Duolingo tone in the comments section and community manage social posts on our global Duolingo channels Work alongside our social team to create viral community management moments in our own comment section and on our channels Inspire UGC moments through community content on our channels Embod‑e “learners first” by cultivating relationships with our most passionate community members and empowering them to become brand ambassadors Work closely with the merch team to surprise and delight our most engaged fans Evolve our short‑form video community strategy through experiments and iterate on the ones that work Track metrics alongside our Analytics team related to community engagement, sentiment, and growth, and provide regular reports and insights to inform content strategy and vision Requirements 2–3 years of social media experience at a major brand or organization Wit and creativity; known as the clever one in your group chat with the best comebacks Content creator at heart with a passion for engaging fans and community In‑tune with social trends, even before they hit, and able to respond ASAP to trends and memes to capitalize on those opportunities Solid interpersonal skills and passion for engaging with our social media communities East‑coast based Exceptional Candidates Portfolio showcasing relevant work samples (mandatory for consideration of your candidacy) Benefits Take a look at our employee benefits, which support holistic well‑being and work-life balance. Interview Accessibility We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact View email address on click.appcast.io. Equal Employment Opportunity Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice. #J-18808-Ljbffr