Assistant Volunteer Manager

Volunteer Assistant Manager Employer: Martin Luther King Community Center Department: Administration Reports to: Volunteer Manager Salary: $21.00/hour Hours: 9:00am to 4:00pm – 3 days per week (preferably Wednesday, Thursday, Friday) Benefits: Paid Time Off, Paid Holidays Summary The Volunteer Assistant Manager is responsible for providing operational and administrative support to the Volunteer Manager. This position works closely with the Volunteer Manager and MLK Program Coordinators. The Volunteer Assistant Manager helps to support the effective operation of our robust volunteer community through scheduling, database administration and recordkeeping. This role is vital to the volunteer experience and the success of our many programs that serve and support our diverse community. Duties and Responsibilities Assists in the operation and upkeep of Bloomerang Volunteer. Generates routine reports on volunteer participation, hours and engagement. Monitors database accuracy and performs regular audits of records. Assists volunteers with system access, account updates and basic troubleshooting. Assists with documentation related to volunteer programs, procedures and workflows. Ensure records are complete, accurate and up to date. Monitors upcoming shifts and proactively fill vacancies. Assists in managing schedule changes, cancellations, and substitutions. Assists with planning volunteer staffing needs for special events and projects. Performs other related duties as assigned by Assist volunteers with responsibilities when necessary. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications One to two years related experience and/or training, or equivalent combination of education and experience. Employment contingent upon successful background screening. Computer skills required: Database Management (Bloomerang Volunteer) Spreadsheet Software (Excel) Word Processing Software (Word) Electronic Mail Software (Outlook) Other skills required: Professional and respectful Excellent verbal and written communication Ability to work both independently and as part of a Capacity to juggle competing tasks and Strong organizational skills, meticulous attention to detail. Compassionate and empathetic approach to serving the MLK community. Competencies Communication – Communicates well and has good listening skills. Community Relationship Success: Treats all volunteers, staff, clients, donors and members of the community with dignity and respect. Resilient in handling stressful and challenging situations, while maintaining a positive attitude. Problem solves and can pivot to meet the challenges of the situation. Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Physical Demands and Work Environment Frequently required to Frequently required to Frequently required to Frequently required to utilize hand and finger Continually required to talk or Occasionally exposed to outside weather While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 30 #J-18808-Ljbffr