Front Desk Specialist (onsite, full-time)

Top Position is a fast-paced digital marketing agency with headquarters in Florida.

Our mission is to help business owners achieve their personal, professional, and financial goals using digital sources, the latest technologies, and business optimization software. We work with clients from different industries, and on different levels of business growth, and we strive for them to achieve their biggest goals as well as show them other creative solutions they could not think of.

Our core values are the backbone of our business and guide our hiring process: we are professional, ethical, and innovative - we use all the latest technologies and always keep our options open for new solutions, we keep ourselves and each other accountable, we are result-oriented, we set metrics to be aligned with our goals, we are always transparent with the team and with the clients and integrity is the name of the game for us.

One of our clients is Pure Skin Laser Center. Pure Skin specializes in personalized, non-surgical skin and body treatments designed to enhance natural beauty. With over 10 years of expertise, their licensed aestheticians and nurses are committed to delivering outstanding results by combining advanced technologies with a personal approach.

Currently, the team is looking for a Front Desk Specialist to join their team onsite . Please pay attention to the fact that the schedule of work will be from 9 AM to 5 PM PST, Monday to Friday.

The office of Pure Skin is 4444 Lankershim Blvd Ste 201, North Hollywood, CA 91602.

As a Front Desk Specialist at Pure Skin , your responsibilities will include:

• Greeting and welcoming clients, creating a warm and inviting atmosphere;

• Managing client appointments, scheduling, confirmations, and rescheduling as needed;

• Handling check-ins, check-outs, and payment processing professionally;

• Providing information about the treatments, packages, products, and promotions;

• Responding promptly and effectively to client inquiries, both in person and via phone/email;

• Maintaining accurate and updated client records using a scheduling system;

• Ensuring the front desk and lobby areas are clean, organized, and presentable at all times;

• Supporting the team in administrative and customer service-related tasks.

What will set you up for success:

• Fluent in both English and Spanish (spoken and written);

• Prior experience as a front desk associate, receptionist, or in customer service (experience in medical spa, aesthetics, or wellness industry is a plus!);

• Exceptional communication and interpersonal skills;

• Ability to multitask, prioritize, and work efficiently in a fast-paced environment;

• Professional, polished appearance and demeanor;

• Comfortable using scheduling and CRM systems;

• Passion for skincare, beauty, and helping clients feel their best.

What we offer:

• Join a highly respected and growing medical spa in North Hollywood;

• Competitive compensation with regular performance reviews;

• A supportive and professional team environment;

• Opportunities for personal and professional growth in the beauty and wellness industry;

• A beautiful, modern workspace with the latest in aesthetic technology.