PHARMACY MANAGER

Job Description

Job Description

Position Purpose

The Pharmacy Manager is responsible for assisting the Pharmacy Director of the overall daily operations and supervision of the pharmacy department including but not limited to operational and clinical services. Such services include, supervising staff, in the absence of the Pharmacy Director, purchasing, preparation and distribution of drugs; clinical oversight and interaction with medical staff; and oversight of appropriate/timely submission/reconciliation of drug claims. Must comply with state & federal laws and regulations. Participate in QI activities as needed.

Essential Duties and Responsibilities

• Identifies training needs and ensures proper training is developed, provided, and implemented for their staff.
• Promote the mission, vision, and values of the organization.
• Dispense medications safely and efficiently by evaluating patient’s needs and prescriber’s orders within the context of the effects and appropriate circumstances for giving out a specific medication.
• Provide advice and consultation to patients as needed and requested including explanation of how to take a medicine, notification of potential side effects, and consequences of improper use. 
• Provide guidance and direction to Pharmacy Technicians and other Pharmacy staff.
• Manage inventory to ensure Pharmacy is adequately stocked and minimize the amount of expired medications.
• Manage the pharmaceutical budget, ensuring that the operation of department is within budget guidelines 
• Work collaboratively with administration and prescribing practitioners to provide quality care.
• Ensure that billing & remittance documents and inventory control records are completed in an accurate and timely manner.
• Ensure strict compliance with all standardized professional policies and procedures including adherence to State and Federal laws and regulations.
• Manage prescription returns for credit and destruction.
• Provide oversight and approval of all prescription insurance rebills and adjustments.
• Assist with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, and audits.
• Ensure appropriate record keeping for each prescription filled for pharmacy files, for control files on narcotics, poisons, habit-forming drugs or for billing records.
• Prepare daily, weekly, and monthly pharmacy reports as required
• Other duties as assigned.

Qualifications

• Graduation from a college or school of pharmacy accredited by the Accreditation Council for Pharmacy Education (ACPE), such as a Doctor of Pharmacy Program (Pharm.D.) 
• Must hold a current, unrestricted North Carolina pharmacist license (North American Pharmacist Licensure Exam, or NAPLEX).
• One to three years of experience working in a retail (ambulatory) pharmacy setting.
• Must be detailed oriented, able to multi-task and possess good people skills as well as written and verbal communication skills in order to interact with patients and clinic staff.
• Minimum 3 years of experience in management.
• Understands pharmacy purchasing and procurement of drugs and 340B regulatory requirements
• Must have significant understanding of medical terminology.
• Experience with analyzing and reporting data in order to identify issues, trends or exceptions to drive improvement of results and find solutions.
• Good communication, analytical and technical skills.

Working Environment

No hazardous or significantly unpleasant conditions. The noise level in the work environment is usually moderate such as in a typical office.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit for periods one or more hours; use hands and fingers; reach with hands and arms; and talk and hear. The employee must be able to lift and/or move up to 20 pounds. Good vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Direct Reports

Pharmacy Support Analyst

Pharmacy Delivery Driver

Pharmacy Technician