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Call Center Representative

$50k - $80k

Bath Planet

Job Description

Job Description

Call Center Representative

Kingdom Vision Builders LLC | Boise, ID
Full-Time
Salary: $50,000 - $80,000 per year
Benefits: Medical, Dental, Vision, Paid Vacation

About Us

Kingdom Vision Builders LLC, serving Boise, ID and surrounding areas , is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.

Why Join Us?
  • Competitive annual salary of $50,000 - $80,000
  • Medical, Dental, and Vision Insurance
  • Paid Vacation
  • Casual dress environment
  • Fun and friendly atmosphere
  • Small family-owned business culture
  • Growth opportunities with an industry leader
Position Overview

The Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.

Responsibilities
  • Contact homeowners to schedule qualified appointments for our sales team
  • Deliver and adapt company scripts to engage prospective customers
  • Answer homeowner questions and overcome objections professionally
  • Accurately collect and enter customer information into company systems
  • Confirm appointments and maintain scheduling accuracy
  • Follow up with prospective customers as needed
  • Answer inbound calls from homeowners responding to advertisements
  • Update lead information and customer records
  • Maintain reports and track appointment activity
  • Perform quality control and follow-up calls
  • Work closely with the sales team to ensure a positive customer experience
Qualifications
  • 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred
  • Strong verbal and written communication skills
  • Excellent customer service abilities
  • Comfortable speaking with homeowners over the phone
  • Basic computer skills and data entry experience
  • Ability to multitask in a fast-paced environment
  • Positive attitude and strong work ethic
  • Product training provided
Apply Today!

If you are energetic, customer-focused, and looking for an opportunity with a growing company that values its employees, apply today to join the Kingdom Vision Builders team in Boise, Idaho. Help homeowners improve their homes while building a rewarding career.

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Vacancy posted 14 days ago
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