Cashier/Reception

Cashier/Receptionist Position

Reputable dealership is seeking a full time employee to work between both the Cashier and Receptionist roles. The ideal candidate will be a reliable, hardworking, detail oriented, organized, customer service focused individual with the eagerness to complete job responsibilities effectively and efficiently. Candidate will be required to maintain a professional image and demeanor at all times. Business attire with uniform shirt required. Hours of availability needed for this role are Monday through Friday 6:45 am till 4 pm with Saturday shift availability needing to be 6:45 am till 5 pm. Saturday availability is required with the schedule fluctuating week to week with Saturdays being in rotation. This position will be 35-40 hours per a five day work week. Pay will be based on experience.

Job Responsibilities and Duties

• Greet all customers and determine the nature of their visit
• Answer incoming phone calls and direct all calls to the appropriate department or individual
• Take detailed messages and provide basic information to all callers
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Communicate messages to the appropriate parties in a timely manner
• Must balance cash upon shift start and shift end and be able to reconcile any discrepancy
• Collect cash, checks, and credit card payments from customers for the amount due on the repair order and/or counter ticket
• Guarantee all checks collected are in accordance with the company policy
• Ascertain and record totals of counter tickers and repair orders and verify against all cash, checks, and credit card payments at the end of shift
• Prepare and stock coffee, coffee supplies, and customer snacks
• Maintain cleanliness of customer lounge
• Maintain a clean and organized work space
• Communicate with guests in a professional, friendly, and efficient manner
• Promptly and efficiently answer multi-line phone system and transfer calls to direct department or individual
• Take detailed messages and communicate messages to the appropriate parties in a timely manner

Qualifications and Skills

• Excellent communication and organizational skills
• Friendly, people-oriented personality
• Punctual with schedule flexibility
• Experience using Microsoft Office suite
• Must clear pre-employment background check and drug screen
• Cash handling experience required
• Receptionist or Switchboard experience preferred