E-commerce Operations & Data Analyst

E-commerce Operations & Data Analyst – Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring an E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory management, operational reporting, and data analysis of a growing e-commerce business. This is an operations-first role , not a highly technical data engineering position. You’ll coordinate freight and inventory, maintain accurate operational data, manage Shopify information, build reports and dashboards, and use spreadsheets to help the business make better operational decisions. You’ll also use modern AI tools such as ChatGPT and Claude to streamline repetitive work, improve reporting, and make internal processes more efficient. The ideal candidate combines logistics and e-commerce experience with strong spreadsheet and analytical skills and enjoys continuously improving how operations are run. What You’ll Own Logistics & Freight Coordination Manage freight and shipment coordination from start to finish. Track shipments, deliveries, and fulfillment timelines. Coordinate closely with warehouses and logistics partners. Maintain visibility into shipment status and proactively address delays. Keep accurate and organized logistics records. Ensure day-to-day logistics workflows run smoothly. Inventory & Purchase Order Management Monitor inventory levels and stock availability. Create and manage purchase orders based on inventory needs. Use sales trends and forecasting data to support purchasing decisions. Help prevent stockouts and unnecessary overstock. Maintain accurate inventory trackers and records. Support inventory planning across products and fulfillment channels. E-commerce Operations Manage and update product and operational data within Shopify. Maintain accurate product information and internal records. Support day-to-day e-commerce operational workflows. Coordinate information across inventory, logistics, sales, and customer operations. Identify operational issues and help resolve them before they impact customers. Reporting & Data Analysis Maintain structured operational spreadsheets and trackers. Generate recurring reports covering: Sales Inventory Returns Customer service Product performance Logistics Analyze operational data to identify trends, issues, and opportunities. Build and maintain dashboards that give leadership clear visibility into performance. Support inventory forecasting and operational planning using reliable data. AI & Workflow Improvement Use ChatGPT, Claude, and similar AI tools to improve day-to-day operational workflows. Identify repetitive processes that can be simplified or automated. Use AI to support: Reporting Data organization Dashboard workflows Analysis Documentation Repetitive task automation Develop practical AI-assisted processes that improve speed and accuracy. Collaborate with developers when more technical integrations or automations are required. Continuously identify opportunities to make operations more efficient. What Makes You a Strong Fit You’re highly organized and comfortable managing multiple operational workflows. You understand how logistics, inventory, and e-commerce operations connect. You enjoy working with spreadsheets and turning operational data into useful insights. You proactively identify problems rather than waiting for them to escape. You look for better, faster ways to complete repetitive work. You’re comfortable experimenting with AI tools without needing to be a developer. You can independently manage responsibilities in a remote environment. Required Experience & Skills Previous experience in logistics, inventory management, supply chain coordination, or e-commerce operations . Experience coordinating freight, shipments, warehouses, or inventory workflows. Strong spreadsheet skills using Excel or Google Sheets. Strong operational reporting and data management abilities. Experience building or maintaining dashboards, reporting systems, or operational trackers. Experience with Shopify or a similar e-commerce platform . Practical experience using ChatGPT, Claude, or similar AI tools in a business environment. Experience improving workflows or automating repetitive operational tasks. Strong analytical and problem-solving skills. Excellent written and verbal English communication. Ability to work independently in a remote environment during U.S. business hours. Nice to Have Experience working with growing e-commerce or DTC brands. Inventory forecasting or demand-planning experience. Experience coordinating with third-party warehouses or fulfillment partners. Experience creating automated reports or dashboards. Familiarity with AI-assisted data analysis and workflow automation. Experience collaborating with developers on operational integrations. What a Typical Day Looks Like You may: Review inventory levels and upcoming stock requirements. Track active freight shipments and follow up with warehouse partners. Create or update purchase orders. Update Shopify and operational records. Maintain inventory and logistics spreadsheets. Review sales, returns, and product performance data. Prepare operational reports and dashboards. Investigate discrepancies or unusual trends. Use AI to streamline a repetitive reporting or administrative process. Coordinate with developers when a workflow requires deeper automation. In short: you keep logistics, inventory, reporting, and e-commerce operations accurate and organized while continuously finding smarter ways to run them. Key Metrics for Success High accuracy across logistics and inventory records. Reliable and accurate operational reporting. Timely freight and warehouse coordination. Strong inventory visibility and planning. Clean and consistently maintained Shopify and operational data. Reduced manual and repetitive operational work. Improved workflow efficiency. Successful adoption of practical AI-supported processes. Why This Role Stands Out Hands-on ownership across e-commerce operations, logistics, and inventory. Opportunity to combine operational expertise with data analysis. Practical exposure to AI-driven workflow improvement. Opportunity to build better dashboards, reporting, and internal systems. Work directly on processes that impact inventory availability and business performance. Fully remote environment aligned with U.S. business hours. Strong growth potential into E-commerce Operations, Supply Chain, Business Operations, or Operations Management roles. Interview Process Initial Screening Call Recruiter Interview Final Client Interview Offer & Onboarding #J-18808-Ljbffr Pavago