Loss Mitigation Intake Coordinator
Insight Global
Loss Mitigation Intake Coordinator
Required Skills & Experience - 1-2 years in customer service
Experience answering emails
High school diploma
Nice to Have Skills & Experience - mortgage background
Job Description
The Loss Mitigation Intake Coordinator plays an important role in the organization by performing a number of administrative tasks directly related to the company's Loss Mitigation functions. The role is primarily responsible for managing the initial intake process for customers seeking loss mitigation assistance. This role involves gathering and reviewing financial documents, supporting documentation, and written or verbal applications in assessing customer eligibility for various loss mitigation programs and determining application completion for customers in financial distress. The coordinator conducts timely, accurate, and compliant reviews of files by investor guidelines and National Servicing Standards. The coordinator will work closely with the Loss Mitigation team and support the more experienced staff in various duties to ensure a smooth and efficient process for the department as well as for customers.
Insight GlobalVacancy posted 3 days ago
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